System Engineer L3 Support

L3 Systems Engineer (Remote)

Experience : 5 to 10 years

Skills : AWS Cloud infra experience + Okta are must.

Overview :

The L3 Systems Engineer role is more engineering-focused than traditional system admin roles. It blends AWS design, implementation, SaaS administration, on-prem oversight, and technical leadership. This role also acts as escalation for L2s and is expected to mentor junior engineers.

Responsibilities :

• Design, deploy, and manage AWS cloud infrastructure (EC2, S3, RDS, IAM, Lambda, CloudFormation).
• Implement and maintain disaster recovery solutions (Veeam, Commvault, AWS Snapshots).
• Administer SaaS (Okta, AWS Workspaces, Slack, Google Workspace, Zoom).
• Monitor observability tools (Datadog, Orion, Nagios, WhatsUp Gold).
• Support Active Directory, hardware lifecycle, Windows / Mac OS.
• Collaborate with DevOps for CI / CD pipelines.
• Provide escalation support, mentor L2 engineers.
• Support in security incident responses ("all hands on deck").
• Balance hands-on work with governance and compliance awareness.

Qualifications :

L3 expected to have certifications.