No longer accepting applications
Customer Service Representative
PLEXO HR SolutionsKollam, IN16 hours ago
Job descriptionAllocate demos to field demo specialists based on their geographical zones. Monitor demo schedules and ensure efficient resource utilization. Manage incoming WhatsApp messages, emails, and calls from customers. Provide timely, clear, and helpful responses to address customer needs. Maintain up-to-date records of calls, bookings, and interactions in CRM systems. Use Google Sheets to track, update, and report key metrics related to demos and customer engagement. 1–4years of experience in customer support, coordination, or telesales roles. Excellent communication skills in English and Hindi (Kannada is a plus). Proficient in Google Sheets, CRM tools, and WhatsApp Business platforms. Strong organizational skills with the ability to handle multiple tasks and priorities. Customer-first attitude and problem-solving mindset. Experience in managing field staff or logistical coordination is a bonus. A high-growth environment with opportunities to take ownership. Dynamic, supportive team culture focused on customer delight. Exposure to innovative customer experience strategies in consumer tech
Job Mode : Work From Office
Job Type : Full-time
Working Days : 6
Industry : Internet Marketplace
PREFERRED : FOLKS FOR E-COMMERCE BACKGROUND ONLY
What You’ll Do :
Outbound Communication :
- Make outbound calls to customers to confirm and book demo appointments.
- Engage and follow up with customers via WhatsApp to share product / demo information and finalize bookings.
Demo Coordination & Allocation :
Inbound Query Handling :
Data Management :
What We’re Looking For :
Why Join Us?
Create a job alert for this search
Customer Service Representative • Kollam, IN
Related jobs
- Promoted
Customer Care Representative
MUHURTHKollam, IN Muhurth is a contemporary brand rooted in the heritage of Kanjivaram textiles, blending tradition with modern luxury.For generations, we have been dedicated to preserving and evolving the craft of ...Show moreLast updated: 1 day ago
- Promoted
Customer Service Support Specialist
Cradlewisekollam, kerala, in Cradlewise is a baby tech startup based out of San Francisco, Bangalore and Pune.Our first product is a smart crib for babies from 0 to 24 months of age.
Cradlewise smart crib comes with an integrat...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Representative
TPkollam, kerala, in International Customer Support Executive.Gurgaon (Remote – Work From Home).Rotational, including night shifts.We’re looking for enthusiastic and customer-focused individuals to join our internation...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Officer / Sales
EcoOriginAlappuzha, IN We're looking for an extroverted, outspoken salesperson who's confident, assertive, and not easily negotiated down.Engage with potential customers through various channels (phone, email, face-to-fa...Show moreLast updated: 30+ days ago
- Promoted
- New!
Customer Service Sales Representative
KGK Groupkollam, kerala, in Days working (Saturday & Sunday off).Ability to generate sales through effective clienteling.Maintain continuous and effective communication with client through sales cycle.Use extensive diamond an...Show moreLast updated: 12 hours ago
- Promoted
Call Center Representative
DCAIthiruvananthapuram, kerala, in We’re Hiring : Remote Customer Service Executive (India-Based | U.Remote – Work from Home (India).Monday to Friday | 8 : 00 AM – 5 : 00 PM CST (Evening Shift – India Time), Saturdays as needed.This role...Show moreLast updated: 1 day ago
- Promoted
Customer Support Representative
Kayana | Ordering & Payment Solutionskollam, kerala, in Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space.As a ...Show moreLast updated: 30+ days ago
- Promoted
Customer Support Representative
WNSalappuzha, kerala, in Hiring : International Voice & Chat Process Associates.SP Infocity (Phursungi) | Viman Nagar | Magarpatta, Pune.Are you an experienced BPO professional looking to take the next step in your career? ...Show moreLast updated: 30+ days ago
- Promoted
Senior Customer Service Representative
TripleKollam, IN Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, ...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Representative
Biorev Studios | 3D Rendering Studiokollam, kerala, in Customer Service Representative (Outbound Calling) – HVAC Process | Work From Home.Mohali (Remote – Work From Home).US Shift (6 : 30 PM – 4 : 30 AM IST).
Fixed) + ₹500 per successful appointment.Fixed p...Show moreLast updated: 1 day ago
- Promoted
Patient Service Representative
TripleAlappuzha, IN Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, ...Show moreLast updated: 1 day ago
- Promoted
- New!
Customer Service Representative
Sphere Global Business Serviceskollam, kerala, in The Customer Service Representative will be responsible for delivering exceptional customer support by managing inquiries with professionalism, accuracy, and empathy.
The role involves addressing an...Show moreLast updated: 12 hours ago
- Promoted
- New!
Customer Service Representative
RegisterKaroalappuzha, kerala, in Customer Support Representative.We are looking for a motivated and empathetic.Customer Support Representative.You will be the first point of contact for our customers, helping resolve their queries...Show moreLast updated: 12 hours ago
- Promoted
- New!
Customer Service Representative
PLEXO HR Solutionskollam, kerala, in PREFERRED : FOLKS FOR E-COMMERCE BACKGROUND ONLY.Make outbound calls to customers to confirm and book demo appointments.Engage and follow up with customers via WhatsApp to share product / demo informa...Show moreLast updated: 12 hours ago
- Promoted
- New!
Business Process Outsourcing Manager
Mphasis Bpo Limitedalappuzha, kerala, in Customer Service Representative – Call Center (Level 1).We are seeking a dedicated Customer Service Representative to join our call center team.
The ideal candidate will provide exceptional service ...Show moreLast updated: 12 hours ago
- Promoted
E-Commerce Automotive Spare Parts Customer Service Representative
Newparts, Inc.Kollam, IN Job Description : Automotive Customer Service Representative.Location : Remote (North American Hours).Desired Skills and Experience : .
Bachelor's degree in Engineering.Automobile Spare Parts / Automobi...Show moreLast updated: 30+ days ago
- Promoted
- New!
Customer Service Representative
Tech Mahindrathiruvananthapuram, kerala, in Tech Mahindra Pune is Hiring for Voice & Chat Process Roles.Associate – Voice & Chat Process.International Voice & Chat Support.
Rotational (including night shift).Undergraduate / Graduate (any stream...Show moreLast updated: 12 hours ago
- Promoted
Customer Service Executive (Aesthetics)
Carisma Spa & Wellnessthiruvananthapuram, kerala, in With a strong reputation in the industry, we blend luxury, innovation, and care to help clients feel and look their best.
We are currently seeking a professional, empathetic, and service-oriented.Cu...Show moreLast updated: 1 day ago