Talent.com
Assistant Housekeeping Manager
Assistant Housekeeping ManagerHyatt Place Hyderabad Banjara Hills • Kozhikode, IN
Assistant Housekeeping Manager

Assistant Housekeeping Manager

Hyatt Place Hyderabad Banjara Hills • Kozhikode, IN
8 hours ago
Job description

Applicants with excellent Housekeeping knowledge, guest contact & a team player should apply :

Main Duties :

Customer Service

  • To ensure that all housekeeping team members deliver the brand promise and provide exceptional guest service at all times.
  • To ensure that housekeeping team members also provide excellent service to internal customers as appropriate.
  • To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily

Operational

  • To be responsible for the inventory of guest supplies, cleaning supplies, printing and stationary for the rooms, linen, uniforms, etc.
  • To communicate with the Purchase department to ensure the timely ordering and receipt of additional stock as required.
  • To carry out inventory-taking of supplies and operating equipment as required by the Finance Department.
  • To communicate with and supervise the hotel’s contracted pest-control and other contracted companies to ensure that effective programs are instituted and maintained.
  • To ensure the cleanliness of guest rooms and public areas.
  • To ensure that no defect or dirty rooms are sold to a guest.
  • To provide clean and presentable uniforms for all hotel team members.
  • To assist the Food and Beverage department as and when necessary.
  • To ensure the proper handling and control of lost and found items.
  • To conduct frequent and thorough inspections of guest rooms and Rooms areas in general, together with the Lead Hosts.
  • To ensure that all daily arrival V.I.P. rooms, special request rooms, and long stay guest rooms are prepared with the appropriate welcome and other amenities.
  • To work closely with the Gallery and Engineering Department to block rooms as necessary for maintenance.
  • To respond to the results of the Consumer Audit and ensure that the relevant changes are implemented.
  • To work closely with other departments in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
  • To make sure the right amount of people are schedules for the daily occupancy of the hotel. Both when working with an outsource company and when working with internal Housekeeping team members.
  • To assist in the recruitment and selection of all Housekeeping team members. To follow hotel guidelines when recruiting and use a competency-based approach to selecting employees.
  • To conduct annual Performance Development Discussions with Housekeeping team members, to support them in their professional development goals.
  • To develop the skills and effectiveness of all Housekeeping team members through appropriate training, coaching, and / or mentoring.
  • To ensure that team members follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.
  • To feedback the results of the Employee Engagement Survey and ensure that the relevant changes are implemented.
  • To maintain strong, professional relationships with the relevant representatives from vendors (suppliers), competitor hotels and other organisations.
  • Adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.
  • To attend training sessions and meetings as and when required.
  • Administration

  • To oversee and assist in the preparation and update of the Housekeeping Departmental Operations Manual.
  • To conduct regular communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.
  • To ensure that the use of new technology and equipment is explored and implemented wherever appropriate.
  • Financial

  • To maximize the team productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
  • To ensure that Housekeeping operates with the lowest possible cost structure while also delivering on the brand promise to the guest, proactively managing costs based on key performance indicators.
  • To assist in the preparation of the Annual Business Plan for Rooms.
  • To assist in monthly reforecasting, as appropriate.
  • To ensure that all relevant hotel, company and local rules, policies and regulations are adhered to.
  • Create a job alert for this search

    Assistant Manager • Kozhikode, IN

    Related jobs
    Assistant Manager - LMS

    Assistant Manager - LMS

    Emeritus • Malappuram, IN
    Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show more
    Last updated: 30+ days ago • Promoted
    TPRM Senior Manager (Qatar)

    TPRM Senior Manager (Qatar)

    Cubical Operations LLP • Malappuram, IN
    Job Description – TPRM Senior Manager (Qatar Travel Requirement).Senior Manager – Third-Party Risk Management (TPRM).Qatar (Frequent travel to / from India). India (Work from India when not travelling...Show more
    Last updated: 4 days ago • Promoted
    HRIS Global Reporting Manager

    HRIS Global Reporting Manager

    Coats • Malappuram, IN
    Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to cr...Show more
    Last updated: 3 days ago • Promoted
    US HUD Auditor

    US HUD Auditor

    AKM Global • Kozhikode, IN
    We are seeking a detail-oriented and experienced audit professional with 2+ years of hands-on experience in.Low-Income Housing Tax Credit (LIHTC) Audits. The ideal candidate will have a strong under...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    TP • Malappuram, IN
    Identify opportunities to upgrade existing clients to higher-value telecom plans, premium features, or advanced solutions that meet their evolving needs. Promote complementary telecom services such ...Show more
    Last updated: 3 days ago • Promoted
    Assistant Retail Store Manager

    Assistant Retail Store Manager

    JUSTDOGS® • Kozhikode, IN
    Looking for people who are enthusiastic and love pets in running a high-energy pet store, ensuring happy pet parents, well-cared-for pets, and achievement of store sales targets.Assist in daily sto...Show more
    Last updated: 30+ days ago • Promoted
    Head Butcher

    Head Butcher

    Celebrity Cruises • Kozhikode, IN
    Ensures the smooth and efficient operation and control of the Butcher Shop and production on a day-to-day basis according to the company policies. Directs, coaches, supports, supervises, and evaluat...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager - Stores, Purchase, Cost & Inventory

    Assistant Manager - Stores, Purchase, Cost & Inventory

    The Cape Goa • Malappuram, IN
    Hiring : Assistant Manager – Stores, Purchase, Cost & Inventory.The Cape Goa – Cliffside Restaurant | Cabo de Rama, South Goa. The Cape Goa is looking for a detail-driven and reliable.Assistant Manag...Show more
    Last updated: 8 hours ago • Promoted • New!
    Assistant Manager - Supply Partnerships

    Assistant Manager - Supply Partnerships

    The Wedding Company • Malappuram, IN
    Build and maintain strong relationships with wedding vendors (venues, decorators, photographers, etc.Source and onboard new suppliers aligned with the company’s service standards and brand values.N...Show more
    Last updated: 8 hours ago • Promoted • New!
    Revenue Operations Manager

    Revenue Operations Manager

    Xshore • Malappuram, IN
    We are seeking a data-driven and process-oriented.Revenue Operations Manager (RevOps Manager).CRM and email automation initiatives at Xshore. This role is at the heart of our go-to-market operations...Show more
    Last updated: 14 days ago • Promoted
    Assistant Manager - Design

    Assistant Manager - Design

    Emeritus • Kozhikode, IN
    Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show more
    Last updated: 19 days ago • Promoted
    Affiliate & Retention Manager (iGaming)

    Affiliate & Retention Manager (iGaming)

    Valor.Partners • Kozhikode, IN
    We are looking for a specialist who can combine partner management with player retention.A strong understanding of the iGaming market, analytics, and effective communication is essential.Gaming in ...Show more
    Last updated: 10 days ago • Promoted
    Assistant Manager / Manager / Senior Manager

    Assistant Manager / Manager / Senior Manager

    GROWWTH PARTNERS • Kozhikode, IN
    Only serious candidates should apply.This is a challenging position.Apply only if (a) you are looking for a really challenging opportunity (b) you are looking for an opportunity with global exposur...Show more
    Last updated: 12 days ago • Promoted
    Assistant Manager – Factory HR

    Assistant Manager – Factory HR

    Kanam Latex Industries Private Limited • Kozhikode, IN
    MBA in HR / Master’s Degree in HR or Psychology.Assistant Manager – Factory HR.Identification, Sourcing and Selection of people to meet the needs of different Department of Kanam Latex.Initiate and...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager - Construction Accounting

    Assistant Manager - Construction Accounting

    Castellan Real Estate Partners • Malappuram, IN
    Assistant Manager - Construction Accounting.Manager - Construction Accounting.The Assistant Manager Construction Accounting will be responsible for overseeing and managing the financial accounting ...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Audit Manager

    Assistant Audit Manager

    Vaisakh Muralidharan & Associates • Kozhikode, Kerala, India
    Vaisakh Muralidharan & Associates is a renowned Chartered Accountancy firm dedicated to providing excellent financial services. With a focus on integrity, expertise, and personalized service, we aim...Show more
    Last updated: 4 days ago • Promoted
    Assistant Manager

    Assistant Manager

    GramPro Business Services Pvt. Ltd. • Kozhikode, Kerala, India
    Research and source potential clients and build long-term relationships with them through bancassurance model.Persuade prospective clients to engage in a phone conversation and / or meeting to discus...Show more
    Last updated: 9 days ago • Promoted
    Assistant Manager Finance

    Assistant Manager Finance

    TBO.COM • Malappuram, IN
    TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world.The proprietary technology platform aims to simplify the demands of the comple...Show more
    Last updated: 12 days ago • Promoted