Sr. Fashion Consultant

Responsibilities :

Greet clients when they come to the store.

Managing all the aspects of the sales process from start to finish, i.e., handling client enquiries, taking client orders, taking clients' measurements in person and online, maintaining logs, frequently communicating order status to the client, coordinating dispatch, delivery, and providing after-sales service to the client.

Managing client queries & providing end-to-end solutions for the same

Work closely with the production team to gather updates on client orders, quality checks, and timely delivery

Liaising with the dispatch team for order packaging, delivery & providing dispatch slips to the client.

Generating daily sales reports and sharing them with your reporting manager

Conducting research and developing unique strategies for store sales

Organize, maintain and update client database on a regular basis

Take on specific / ad hoc tasks to support the sales team in other ongoing projects such as exhibitions, pop-up events, etc.

Take in constructive criticism and produce quality work

Requirements

Bachelor's degree in fields related to design

2+ years of work experience in a Store

Experience working with a Fashion house / multi-designer Store

Strong communication skills

Understanding of inventory stocking procedures

Excellent communication, time management, and multitasking skills

Knowledge of customer service

Positive attitude

Organizational skills