OM / Inv Functional Analysts for Business Operations

Analyst needed for an Operations Engagement.

Provide business application support for Services & Logistics applications.

Possess cross-functional knowledge in the Oracle Order and Inventory Management module.

Manage services to ensure 24 / 7 support, 365 days a year.

Should be able to work in continuous US shifts / PST shifts

Will be responsible for handling incidents on weekdays & weekends, for handling escalations, monitoring incidents, and alerts.

Ensure the creation and maintenance of appropriate technical and business knowledge base documents.

Highly preferred Cisco S&L application and business operations experience

Good to have experience & knowledge of Pega.

Candidate should have good communication skills