Role : Senior Conversational AI Agent Developer (Healthcare | Salesforce)
Location : Hyderabad, India (Remote / Hybrid)
Experience : 3–8 Years
Employment Type : Full-time
Domain : Healthcare / Life Sciences / HealthTech
About the Role
We are looking for a Senior Conversational AI Agent Developer with experience integrating Conversational AI with Salesforce to design, build, and scale intelligent, secure, and compliant AI agents for healthcare customers.
Key Responsibilities
- Design, develop, and maintain Conversational AI applications for enterprise and customer-facing use cases
- Improve model outputs through prompt tuning, chaining, and reasoning strategies
- Implement prompt versioning, evaluation, and performance tracking
- Configure and optimize conversation flows, prompts, workflows, and agent orchestration
- Implement multi-turn dialogue , context retention, and personalized responses
- Integrate Large Language Models (LLMs) such as OpenAI, Gemini, Claude, or similar platforms
- Integrate conversational AI solutions with enterprise systems using APIs
- Implement speech-to-text (STT) and text-to-speech (TTS) models for voice-enabled conversational agents
- Develop AI agents supporting context-aware, personalized, multi-turn conversations
- Build and manage RAG (Retrieval-Augmented Generation) pipelines using vector databases (FAISS, Pinecone, Weaviate, etc.)
- Integrate AI agents with healthcare data sources , including EHRs, FHIR APIs, clinical guidelines, PDFs, and databases
- Ensure security, privacy, compliance, and responsible AI practices , especially for healthcare data
Required Skills & Qualifications
Strong experience in Python , including API development and asynchronous programmingHands-on experience with prompt engineering for LLMs (OpenAI / GPT-4, Gemini, Claude, Med-PaLM, Llama 3, etc.)Proven experience building Conversational AI systems , chatbots, or AI assistantsSolid understanding of prompt engineering, tool calling, and agent orchestrationExperience with RAG architectures and vector databasesExperience integrating AI solutions with Salesforce APIs and data modelsNice to Have / Preferred Skills
Experience with Amelia Agent or Kore.ai conversational AI platforms is a plusInterested?
Apply here or share your profile and AI / agent portfolio at careers@sidinformation.com