Customer Service Representative
D2 InternationalRepublic Of India, IN2 days ago
Job descriptionAdvanced Excel : Strong command of Pivot Tables, VLOOKUP, HLOOKUP, INDEX & MATCH, Conditional Formatting, Data Validation. Data Accuracy : High attention to detail for error-free reporting. Analytical Ability : Ability to interpret and analyze large datasets for actionable insights. Communication : Effective verbal and written communication for report presentation and team collaboration. Time Management : Ability to manage multiple reporting tasks and meet deadlines. Confidentiality : Maintaining discretion and security of sensitive client data.
Responsibilities & Key Deliverables :
- Manage and maintain client-specific data for the Merchandising Department.
- Prepare and update daily / weekly / monthly reports for internal stakeholders and clients.
- Attend clients during their visit to the Head Office.
- Develop and maintain MIS reports with accuracy and timeliness.
- Support merchandising team with data analysis for order tracking, costing, and client follow-ups.
- Ensure data integrity and confidentiality in all reporting activities.
- Perform routine back-office activities including documentation, record keeping, and coordination with other teams.
- Create dashboards and summary reports for management review.
- Handle ad-hoc reporting requests from the merchandising department or management.
Key Competencies :
Create a job alert for this search
Customer Service Representative • Republic Of India, IN