Talent.com
Supervising Associate Business Change Coordinator
Supervising Associate Business Change CoordinatorFP&A • Delhi, Delhi, India
Supervising Associate Business Change Coordinator

Supervising Associate Business Change Coordinator

FP&A • Delhi, Delhi, India
30+ days ago
Job description

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

Job Title : Supervising Associate Business Change Coordinator

Join our Service Adoption team to help support the important business enablement functions that keep our organization running strong. As a professional you will work across teams to provide the knowledge resources and tools that help EY deliver exceptional quality service to our clients win in the marketplace and support EYs growth and profitability.

Enterprise Technology provides reliable secure and resilient technology services and solutions to support over 400000 EY people. As part of Enterprise Technology youll be at the forefront of enabling innovative technologies including emerging collaboration tools and world-class technology infrastructure.

Our aim is to build outstanding customer experience with clear investment in innovation alongside operational excellence that delivers efficient quality services and solutions. You will work with technologists and business specialists to meet the increasing pace of our business. That means more growth for you exciting learning opportunities career choices and the chance to make a real impact.

The Opportunity

The Change Coordinator is expected to support the business change for large and complex projects to drive awareness adoption and business value from company-facing technology platforms such as M365 Security tools and Mobile. They will be responsible for understanding products that require the building of business change campaigns creating awareness deploying products in an optimized manner whilst driving adoption through various channels across the EY estate. The role requires an understanding of digital adoption for user classification across the adoption curve to drive different behavioral ways to increase productivity

  • This is a non-client facing role.
  • Great flexibility to work from a home office with limited travel.
  • This role is guided by the Service Adoption Change Management Lead.

Your key responsibilities

  • Interactions
  • Collaborate with the change content and engagement teams within the Service Adoption team to deliver complex enterprise-wide technology adoption programs.
  • Work across a matrixed organization across the global geography; taking into account cultural and time zone challenges.
  • Be skilled at presenting information to key leaders and stakeholders individually or in a group
  • End-User Change Management Support

  • Identify and document the end user change management aspects related to the deployment and adoption of the product / s and services
  • Support delivery of engaging narratives of the change user journey that capture audience attention. Use imagery to convey complex data insights and the change story in a relatable and impactful manner.
  • Assist in developing product activation and adoption plans which are aligned with directives of key stakeholders
  • Apply a product activation processes and tools to create a strategy to support adoption of the changes required by a project or initiative.
  • Directly execute product activation processes and practices (change impact assessment business case for adoption communication stakeholder management lessons learned).
  • Collaborate with the appropriate EY Technology functions and stakeholders to ensure the coordination integration and administration of all related work plans
  • Identify potential points of contention for missed deliverables; create and implement strategies to mitigate shortfalls in timeline and budget
  • Anticipate problems before they occur; define the problem or risk; identify possible causes; work with team to identify solutions; select and implement most appropriate solution
  • Integrate product activation activities into end user change project plans
  • Evaluate and ensure user readiness
  • Adoption

  • Support the tracking and interpretation of end user analytics and success metrics used for audience segmentation.
  • Support the build and execution of campaigns in an optimized way across reflecting on success measures.
  • Overall Management

  • Maintain a broad perspective which encourages continual sharing of information for the benefit of the overall scope of the change programs managed
  • Actively communicate with all team members management and stakeholders
  • Assist with weekly stakeholder reporting impacted user list creation. utilizing PowerPoint and Excel to enhance presentations storytelling and data analysis. Utilise various functions of Microsoft Teams to create posts and cascade messages.
  • Contribute to the development of the function (including personnel processes metrics and collateral)
  • To qualify for the role you must have :

    Education :

  • College degree in business or related technology field (Computer Science Business Management Communications Organizational Changeetc.)
  • Experience :

  • Approximately - 3 to 6 years of experience leading and management complex people side activation and adoption projects in a project or program management role
  • Developing - product activation and adoption plans that include readiness assessments stakeholder analysis success metrics and communications activities
  • Previous project experience in the areas of end-user adoption mobile solutions security and / or Microsoft M365 products and services
  • PowerApp and Power Automate skills to support report creation and maintenance
  • Strong communication skills both written and verbal
  • Excellent active listening skills
  • Experience in establishing and maintaining active knowledge of the broad and complex technology estate across organisation
  • Proficient in crafting effective business-ready communications for senior stakeholders both verbally and in writing
  • Adaptable in the change storytelling approach responding to audience feedback to enhance engagement and understanding.
  • Problem solving and root cause identification skills
  • Able to work effectively at all levels in an organization
  • Must be a team player and able to work collaboratively with and through others
  • Experience across the full project management lifecycle
  • Demonstrate adaptability; maintaining a primary focus but also executing multiple project assignments with varying scope
  • Experience with agile models and practices
  • Consultative questioning influencing and critical / innovative thinking skills
  • Advanced interpersonal and stakeholder management skills
  • Ability to manage remote staff across different locations cultures and time zones.
  • Ideally youll also have

  • PROSCI certification
  • Power BI and analytics in Excel
  • What we look for

  • Experience with people focused adoption programs that enable business change through rigorous analysis using toolsets to determine impact and stakeholder readiness.
  • What working at EY offers

    We offer a competitive remuneration package where youll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development and with FlexEY you can select benefits that suit your needs covering holidays health and well-being insurance savings and a wide range of discounts offers and promotions. Plus we offer :

  • Support coaching and feedback from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way thats right for you
  • EY Building a better working world

    EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.

    Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.

    Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.

    Required Experience :

    IC

    Key Skills

    Land Survey,C#,C++,Civil Engineering,Lab Technology

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

    Create a job alert for this search

    Associate Coordinator • Delhi, Delhi, India

    Related jobs
    Business Operation Associate-Intern

    Business Operation Associate-Intern

    NxtWave • Delhi, India
    Business Operations Associate Intern.We’re on a mission to create the next million software engineers! NxtWave is one of India's fastest-growing Ed-Tech startups. NxtWave is revolutionizing the 21st...Show more
    Last updated: 30+ days ago • Promoted
    Associate

    Associate

    Synergy Consulting, Inc. • Delhi, India, India
    Associate (sub-level, based on interview evaluation).Transaction Delivery and Project Management.Coordinate with the transaction teams to support on-ground development of a project.This would inclu...Show more
    Last updated: 30+ days ago • Promoted
    Growth & Impact Associate - DYL

    Growth & Impact Associate - DYL

    QGLUE Strategic Design & Innovation • New Delhi, Delhi, India
    Join a purpose-led global brand : .It’s a mindset for living with intention.Blending design thinking with life strategy, DYL is a global movement helping people build meaningful lives.As we scale in ...Show more
    Last updated: 30+ days ago • Promoted
    Growth Coordinator [T500-21620]

    Growth Coordinator [T500-21620]

    Talent500 • Delhi, India
    Talent500 is hiring for one of its clients.About Toyn Around : At ANSR, we enable organizations to build, manage, and scale global teams. For over 20 years now, companies cutting across size, industr...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    Workflow Coordinator

    Workflow Coordinator

    SLIDES FOR YOU • Delhi, India
    Workflow Coordinator - Slides for You.Slides for You is a 10-year-old global design firm specializing in high-quality presentation design. We work with leading management consulting firms and client...Show more
    Last updated: 4 days ago • Promoted
    Associate Director - Growth Marketing

    Associate Director - Growth Marketing

    MNS Credit Management Group Private Limited • Delhi, India
    MNS Credit Management Group is a leading and rapidly growing agency in the domain of soft Debt Recovery and Business Information Reports. Established in 1996 and headquartered in New Delhi, India, t...Show more
    Last updated: 30+ days ago • Promoted
    Business Support Associate

    Business Support Associate

    Envu • Delhi, India
    At Envu, we partner with our customers to design world-class, forward-thinking innovations that protect and enhance the health of environments around the world. We offer dedicated services in : Profe...Show more
    Last updated: 17 days ago • Promoted
    Wellness Program & Content Coordinator

    Wellness Program & Content Coordinator

    The Self Center • Delhi, India
    About The Self Center : The Self Center is a sanctuary for self-exploration and mastery, offering clients the opportunity to reconnect with their true self and reach their highest potential.By blend...Show more
    Last updated: 18 days ago • Promoted
    Associate Content Coordinator [T500-21376]

    Associate Content Coordinator [T500-21376]

    Albertsons Companies India • Delhi, India
    About Albertsons Companies Inc.As a leading food and drug retailer in the United States, Albertsons Companies, Inc.Our well-known banners across the United States, including Albertsons, Safeway, Vo...Show more
    Last updated: 17 days ago • Promoted
    Associate Content Coordinator [T500-21375]

    Associate Content Coordinator [T500-21375]

    Albertsons Companies India • Delhi, India
    About Albertsons Companies Inc.As a leading food and drug retailer in the United States, Albertsons Companies, Inc.Our well-known banners across the United States, including Albertsons, Safeway, Vo...Show more
    Last updated: 17 days ago • Promoted
    Senior Change Manager

    Senior Change Manager

    Wimmer Solutions • Ghaziabad, IN
    At Wimmer Solutions, we believe care creates community.We work smart; we have built a reputation for results-oriented, innovative, business and technology solutions that help companies execute on t...Show more
    Last updated: 18 days ago • Promoted
    Senior Change Manager

    Senior Change Manager

    Altum Consulting • Delhi, India, India
    Senior Change & Communications Manager – Global Finance Transformation (Inside IR35).We cannot consider UK-based commuters for this role. We are supporting a major global organisation with a multi-y...Show more
    Last updated: 9 days ago • Promoted
    Business Transformation Associate - Asset Management & FinTech

    Business Transformation Associate - Asset Management & FinTech

    MainStreamTek Corporation • Delhi, India
    Job Title : Business Transformation Associate - Buy-Side Asset Management & FinTech.Business Transformation Associate.FinTech and Asset Management client projects. This is a critical role for someone...Show more
    Last updated: 30+ days ago • Promoted
    Associate Vice President - Change Management Lead

    Associate Vice President - Change Management Lead

    Diageo • Delhi, India
    Change Management Lead Job Location - Bangalore Experience - 14 -22 years.PROSCI Change Management Practitioner certification is a must for this role. Diageo is the world’s leading premium drinks co...Show more
    Last updated: 5 days ago • Promoted
    Growth Associate

    Growth Associate

    Swiggy • Delhi, India
    Preferred Experience in e-commerce, especially in sell-side or marketplace management roles.Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solut...Show more
    Last updated: 30+ days ago • Promoted
    Associate Manager - (Strategy and Business Operations)

    Associate Manager - (Strategy and Business Operations)

    Navi • Delhi, India
    Navi operates across Lending, Health Insurance, Mutual Funds, Gold, and UPI.This role is within the Strategy & Business Operations (SBO) function, which supports all business lines and serves as th...Show more
    Last updated: 30+ days ago • Promoted
    Senior Business Associate- strategy

    Senior Business Associate- strategy

    Kushals Fashion Jewellery • Delhi, India
    Business Associate-Strategy Overview : Strategic associates will identify business needs and solutions within the context of the overall direction of a company. They develop and implement critical bu...Show more
    Last updated: 17 days ago • Promoted
    Sr. Manager - Organizational Change Management

    Sr. Manager - Organizational Change Management

    YASH Technologies • Delhi, India
    We’re Hiring : Organizational Change Management ( #OCM )-Senior Manager.We’re looking for an experienced.Senior Manager who thrives on driving transformation, enabling people, and building change-re...Show more
    Last updated: 30+ days ago • Promoted