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Quality Assurance Representative 12 PM - 9 PM Pacific shift ONLY FOR FRESHERS

Quality Assurance Representative 12 PM - 9 PM Pacific shift ONLY FOR FRESHERS

LytegenChandigarh, PB, IN
21 days ago
Job type
  • Quick Apply
Job description

We are hiring a Quality Assurance Representative to audit customer calls and ensure service quality. The role involves listening to calls, leaving clear notes, and providing feedback to help improve team performance.

Responsibilities :

  • Audit recorded calls for quality, compliance, and communication standards.
  • Document observations and maintain accurate QA reports.
  • Share constructive feedback to improve performance.

Requirements

  • Good English (written & spoken).
  • Strong listening and attention-to-detail skills.
  • Ability to work independently.
  • Prior QA or call auditing experience is a plus (not mandatory).
  • Must be available for the 12 PM – 9 PM Pacific shift, 6 days a week.

    • Benefits

    Stable monthly salary with timely payments.

    Opportunity to build skills in quality assurance and customer service excellence.

    Work in a collaborative and supportive environment.

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    Quality Assurance • Chandigarh, PB, IN