Client Relationship Manager

Location : Sector 18, Noida | Type : Full-Time, On-Site

Designation : Client Relationship Manager

(MBA – Marketing from a reputed college | Excellent Communication | Polite & Professional Conduct | Salary No Bar)

KRAs :

1️⃣ Client Relationship Management (Primary KRA)

• Maintain strong, positive, and long-term relationships with all existing clients.
• Act as the single point of contact for client queries, updates, and coordination.
• Ensure timely and proactive communication with clients regarding ongoing matters.
• Conduct regular follow-up calls / emails to maintain engagement and satisfaction.
• Ensure no client grievance remains unattended for more than 24 hours .
• Maintain detailed call logs, meeting notes, and client interaction reports.

2️⃣ Client Experience & Retention

3️⃣ Communication & Presentation (Crucial KRA)

4️⃣ Coordination With Internal Teams

5️⃣ Marketing & Branding Support (Non-Sales but Marketing Oriented)

6️⃣ Documentation & CRM Records

7️⃣ Professional Etiquette & Behaviour

If you are looking to work in a dynamic legal environment and grow your career with a professional team, we would love to connect!

Interested candidates can send their CVs to hr@rblawcorp.in