we are looking for a customer care executive to join our team navir consultants to handle customer calls, provide exceptional customer support and resolve queries .key responsibilities : -manage incoming and outgoing calls in a professional manner.-respond to customer inquiries , complaints and concerns with a problem solving mindset.-log customer interactions and track follow-ups-offer timely and relevant solutions to resolve customer issues.-collaborate with team members to escalate and address more complex concerns.-meet key performance metrics including call handling time, customer satisfaction and resolution rates.eligibility : -minimum hsc (12th pass) or graduate in any discipline.-both freshers and experienced candidates are eligible.-males and females both can apply.-good communication skills required
Experience
0 - 5 Years
No. of Openings
20
Education
12th Pass
Role
Customer Service Representative
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
( Male / Female )
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home
For Higher Secondary • navi mumbai, India