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Relationship Manager - RBD

Relationship Manager - RBD

ConfidentialMumbai
30+ days ago
Job description

Key Responsibilities :

  • Build and maintain strong relationships with retail banking customers
  • Understand customer needs and recommend appropriate banking products and services
  • Cross-sell loans, credit cards, deposits, and other banking products
  • Assist customers with account opening, transactions, and resolving queries
  • Achieve sales and service targets set by the bank
  • Monitor customer portfolios and follow up for renewals or upgrades
  • Coordinate with internal teams to ensure smooth customer service

Requirements :

  • Experience in retail banking or financial services
  • Good knowledge of banking products and services
  • Strong communication and interpersonal skills
  • Ability to meet sales targets and deliver excellent customer service
  • Bachelor's degree in Business, Finance, or related field preferred
  • Soft Skills :

  • Customer-focused and approachable
  • Strong problem-solving skills
  • Good organization and time management
  • Positive attitude and ability to work under pressure
  • Skills Required

    Problem-solving, Business, Finance, Credit Cards, Deposits

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    Relationship Manager • Mumbai