Specialist IS Engineer - Video

What you will do

The Specialist IS Engineer Video will assist with the design, configuration, deployment, and management of Amgen's enterprise video platforms and room technologies.

This role covers core platforms, including Microsoft Teams Meetings & Calling, Cisco Webex Calling & UCM, Zoom and the relevant Video conferencing hardware.

Design, deploy and manage virtual collaboration platforms such as Microsoft Teams, Cisco Webex, Zoom, etc.

• Deploy and manage video conferencing systems, including Pexip, MS Teams Rooms, and Cisco codecs.
• Support the delivery of AV room lifecycle and Next Gen Workplace projects.
• Collaborate with business users and IS teams to align voice solutions with business needs.
• Identify and assess new technology products to enhance communication platforms and services.
• Manage and maintain digital signage systems, ensuring reliable content delivery.
• Maintain system documentation to ensure reliability and continuity.
• Implement and troubleshoot AV networking protocols, including Dante, NDI, and SIP.
• Drive the integration of emerging technologies with existing platforms to improve user experience and scalability.
• Interacts with IS managers and vendors to identify and evaluate new technology products for their services.
• Partners with business users to elicit and translate business requirements into technological solutions.
• Deploys or upgrades the system or technical solution to meet business requirements for functionality and reliability.
• Establish relationships with internal and external partners to drive road maps from our existing platforms to integrate with emerging technologies.

What we expect of you

Basic Qualifications :

Preferred Qualifications :

Professional Certifications :

Soft Skills :

Skills Required

Networking Products, Webex, It Infrastructure, Troubleshooting, Cisco