Job Purpose
As a Key Account Manager, you will responsible for building and maintaining relationships with the company's most important e-commerce clients to drive sales growth You will play a key role in shaping our brand image and increasing market share. This position requires a combination of Product Development, Innovation, Creativity, Strategic thinking, and Strong leadership skills.
DUTIES & RESPONSIBILITIES
- Develop and maintain strong relationships with key clients, and grow the existing business through strategic account planning.
- Achieve sales budgets and margin targets, provide accurate sales forecasts, and monitor performance against goals.
- Identify new business opportunities within designated accounts and markets, and build a strong project pipeline.
- Monitor market trends, competitor activities, and consumer insights to identify opportunities and inform strategy.
- Work closely with internal teams, including development and marketing, to align on and execute customer briefs and innovation projects.
- Lead contract negotiations on pricing, terms, and conditions to secure favorable agreements.
EDUCATION & TRAINING
Bachelor’s degree in marketing, business administration, or a related field. A master’s degree is a plusKNOWLEDGE & EXPERIENCE
Proven experience as a Key Account Manager, ideally within the fragrance, cosmetics, or FMCG industryA strong understanding of the fragrance industry, including market dynamics and a good sense of smellAbility to handle basic financial concepts like pricing and margin, and a track record of meeting sales targetsProficiency with Microsoft Office Suite (Word, Excel, PowerPoint) is essential, along with strong presentation skillsExceptional communication, negotiation, and interpersonal skills are required to build and maintain relationshipsStrong organizational and multi-tasking abilities to manage multiple projects and clients simultaneously.SKILLS & ABILITIES
Excellent written and verbal communication skillsAnalytical mindset with the ability to interpret data, identify trends, and make data-driven decisionsStrong leadership and team management skills, with the ability to motivate and inspire team membersCreative thinking and problem-solving abilities to develop innovative sales strategiesStrong project management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously