Quality Assurance Specialist

QC Analyst — Arrowhead (Bangalore | Full-time | Onsite) Join India’s fastest-growing voice AI startup powering autonomous calling agents at scale.

Salary : INR 20K / month

About Arrowhead

Arrowhead builds state-of-the-art autonomous voice AI agents that handle millions of real-time calls across sectors like edtech, fintech, and healthcare. Our clients include top-tier firms such as PhysicsWallah, Vedantu, Aditya Birla, Paytm Insurance, and Tata 1mg.

We’re scaling rapidly and are backed by leading investors, with a sharp focus on AI, real-time systems, and large-scale distributed infrastructure.

What You’ll Do

As a QC analyst, you’ll be :

Working closely with prompt engineers to relay findings

Listening to and analyzing customer calls handled by our AI voice agents.

Identifying issues such as incorrect responses, flow breaks, or technical glitches.

Debugging call transcripts and flagging root causes for errors.

Documenting patterns and working with the product / prompting team to improve accuracy and conversion.

Ensuring that calls meet quality, compliance, and customer experience standards..

✅ What We’re Looking For

Pursuing bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, English, Journalism, or a related field.

Strong proficiency in English + Hindi

Excellent problem-solving skills and attention to detail.

Strong communication and collaboration skills.

Ability to work in a fast-paced, dynamic environment.

Why Arrowhead

Work on one of the most exciting voice AI stacks in the country.

Ownership from day one — you’ll own key services that drive 100K+ calls / day.

Tight-knit team with zero fluff, high velocity culture.

Competitive compensation, strong equity upside, and opportunity to grow fast.

Location : Bangalore (Work From Office)