Senior Software Engineer - Backend

Job Description

Overview

At Freshworks, we don’t just ship software—we shape it to be fast, reliable, and refreshingly simple. As a Senior Backend Engineer, you’ll build the scalable systems that drive our global products—and do it with clarity, ownership, and a sharp eye for design. You’ll raise the bar on performance, stability, and code quality.

If you obsess over time and space complexity, love breaking down tough problems, and contribute to overall design—you’ll feel right at home.

Responsibilities

• Build scalable backend services that handle millions of transactions reliably.
• Own the full development lifecycle : from high-level design to deployment and debugging.
• Write clean, modular, and testable code—optimised for both readability and performance.
• Apply deep OOPS concepts and design patterns to solve real-world engineering problems.
• Ensure systems are tuned for high availability, fault tolerance, and observability.
• Collaborate with cross-functional teams (Product, Frontend, SRE) to deliver customer value fast.
• Follow engineering best practices and elevate overall code quality.
• Troubleshoot performance bottlenecks in production and drive long-term stability improvements.

Requirements

Qualifications

Additional Information

At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.