Center Manager

Qualifications :

Graduate / Post Graduate preferably in Social Sciences or other equivalent / appropriate qualification

Experience :

2- 3 years of experience in managing Vocational Training Programs. Candidates with prior experience in social sector preferred

Travel :

Travel to HO / Employers’ offices / Community locations and other places as per requirement

Type of Employment : Full time

Job Description :

Centre Administration :

Take lead to ensure the smooth functioning of the centre and manage the overall day to day operation to ensure efficient utilization of available resources

Ensure Standard Operating Procedures are followed at centres assigned

Timely start and completion of each batch.

Coordinate with the HO team to meet resource requirements at centre and resolve any operational issues like HR, IT and so on.

Upkeep and maintenance of all assets and equipment purchased for the Centre.

Timely updating all other official documents / records pertaining to the centre as proof of evidences as mandated by DBM Trust / Donors / Sponsors / Other Partners and as per SOP in required formats

Monitor the daily performances and conduct performance reviews of all centre staffs to ensure timely and quality completion of all tasks.

Project implementation and training

Ensure the training of Placement coordinator and mobiliser in the details of different vocational programs so that they can effectively communicate with their eco-systems.

Support the social worker and placement officers in their work including meeting with their network on a need basis.

Develop strategies & implement them on the ground to fill the vacant seats as per set targets batch-wise and course-wise.

Interact and engage as required with parents of beneficiaries.

Responsible for Fee Collection and deposit on behalf of the organization

Ensure follow up with placed students to determine their length of engagement in their job.

Coordinate and provide all support including data for periodic reviews and / or audit by any other stakeholders.

Adhere to accounting processes and compliance requirements of the organization / donor.

Any other task and activities assigned as per the mission of DBM Trust and may also be required to take responsibility of other centres as and when required.

Program Monitoring

Monitor Batch wise progress against set and defined criteria / recommended curriculum, ensure regular student assessments, and course correct any deviation

Maintain a tracking sheet of each student batch wise as per the format.

Responsible for student placement and follow up on job continuation with students for at least one year.

Prepare required reports at the completion of each batch.

Reporting :

Submit reports in the specified formats at specified intervals designed by the donor and the DBM Trust as a mandatory compliance.

Prepare weekly / monthly reports to be submitted to Manager - Vocational Training.

Provide any required inputs for Manager - Vocational Training to prepare his / her reports.

Develop case studies and communications materials as per DBM formats.

Others :

Document and record all contacts whether of social worker / mobiliser or placement staff.

Extract absenteeism reports on a daily basis and ensure follow up with students / parents (along with Social Worker).

Competencies & Skills :

Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.

Good Project Management and Team Management skills

Good IT skills

Hold good command in verbal and written communications skills in English / Hindi and familiar with local language

Comfortably build rapport with community and possess good networking skills

Can inspire others and build trust-based relationships.

Key Result Areas :

Placement of students as per DBM impact indicators

Retention of students placed or job continuation for at least one year.

Regular and timely project documentation, data compilation and Impact reports

Program Development- Initiative in expansion of skill programs / scale / Value addition and innovativeness

Efficient utilization of space and other resources across centres through effective training plans