Position : Restaurant General Manager
Location : AOD, Mumbai
Role Overview :
The Restaurant General Manager will oversee all aspects of daily operations at AOD, ensuring a seamless guest experience, strong team leadership, and sustainable profitability. The role requires strategic planning, operational excellence, and a passion for hospitality to uphold AOD’s brand standards and service ethos.
Key Responsibilities :
- Lead daily restaurant operations across dining and bar areas to ensure exceptional service and guest satisfaction.
- Plan and manage budgets, control costs, and analyze sales performance to drive profitability.
- Recruit, train, and mentor staff to maintain high service and hygiene standards.
- Coordinate with the culinary, marketing, and finance teams to align business objectives.
- Implement and monitor SOPs for service quality, inventory, and safety compliance.
- Handle guest feedback effectively and maintain brand reputation.
- Monitor vendor relations and ensure timely supply chain management.
- Maintain high standards of cleanliness, health, and food safety.
- Develop and execute initiatives that enhance guest loyalty and revenue opportunities.
Qualifications & Skills :
Bachelor’s degree in Hospitality Management or related field.Minimum 8–10 years of experience in premium or fine-dine restaurant operations, including at least 3 years in a leadership role.Strong financial acumen and operational oversight experience.Excellent leadership, communication, and problem-solving skills.Customer-focused with high attention to detail and service excellence.