IT Technical Specialist - Remote Support

Job Overview

We are seeking a skilled and experienced Technical Support Specialist to join our team. In this role, you will be responsible for providing top-notch technical support to end-users, troubleshooting and resolving hardware, software, and network issues on laptops, desktops, and mobile devices.

• Candidates must have excellent communication skills and the ability to explain technical information to non-technical users.
• A strong understanding of Windows operating systems, MS Office suite, basic networking, and common business applications is required.
• Familiarity with ITSM or ticketing systems is also necessary.

Key Responsibilities

In this role, you will :

Requirements

To be considered for this position, candidates must possess the following qualifications :

Preferred Qualifications

The following qualifications are highly desirable :

What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.