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PMS Specialist

PMS Specialist

ConfidentialSurat, India
4 days ago
Job description

Job Purpose

The PMS Specialist is responsible for building and maintaining the company's Performance Management System (PMS) and Standard Operating Procedures (SOPs) . This role ensures that all performance metrics and operational processes are clear, standardized, and aligned with company goals. The specialist helps create a culture of accountability and continuous improvement through structured frameworks and accurate documentation.

Job Duties

Performance Management System (PMS)

  • Design, implement, and continuously enhance the PMS framework.
  • Coordinate with departments to define measurable KRAs and KPIs.
  • Facilitate mid-year and annual appraisal cycles.
  • Analyze data to identify performance trends and skill gaps.
  • Generate performance dashboards and submit insights to management.
  • Support automation of KPI tracking through Google Sheets or HRMS tools.
  • Ensure PMS compliance and train employees on system usage.

Standard Operating Procedures (SOP)

  • Collaborate with departments to identify and document process workflows.
  • Create standardized SOP templates and maintain version control.
  • Review and update existing SOPs for clarity and operational efficiency.
  • Conduct audits to ensure adherence to approved procedures.
  • Manage a central digital repository for all SOP documents.
  • Organize training for employees on SOP compliance.
  • Collaboration & Reporting

  • Partner with department heads for KPI alignment and process documentation.
  • Prepare monthly and quarterly PMS and SOP reports.
  • Support HR digital transformation and process automation initiatives.
  • Skills Required

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    Specialist • Surat, India

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