Customer Success Manager — Demand GenerationRevnew, Inc. • Maharashtra, India
No longer accepting applications
Customer Success Manager — Demand Generation
Revnew, Inc. • Maharashtra, India
4 days ago
Job descriptionOwn a book of US-based enterprise / SaaS clients; act as the single threaded owner for delivery and outcomes. Scope campaigns (MQL, ABM, content syndication), define targeting, filters, volumes, pacing, and SLAs. Coordinate with ops and publisher networks to launch, QA, and optimize; stop bad supply fast. Drive weekly calls, status reports, and QBRs with clean numbers and clear next steps. Track lead flow E2E : source → validation → CRM / MA ingestion → sales acceptance → pipeline. Troubleshoot data issues (UTM, field mapping, de-dupe, routing) and fix them without hand-holding. Manage risk (under-delivery, low acceptance, compliance flags) and escalate early. Report on CPL, acceptance rate, CPLA / CPSQL, velocity, and contribution to pipeline; recommend budget shifts. Identify expansion opportunities (new geos, personas, formats) and drive renewals. 4–10 years in B2B demand gen / customer success / account management at a lead-gen agency, publisher, or martech vendor. Hands-on with CRM / marketing automation and spreadsheets : Salesforce / HubSpot + Marketo / Eloqua, Looker / Data Studio, Excel / Sheets (VLOOKUP, pivot, basic SQL is a plus). Strong grasp of MQL definitions, ICP filters, ABM lists, validation / compliance, and routing. Comfortable pushing back with data; excellent written / verbal communication for US clients. Proven track record meeting renewal / expansion and delivery / acceptance KPIs. Experience with intent / data vendors and multi-publisher orchestration. ABM know-how (named accounts, multi-channel plays). Basic familiarity with webhook / API integrations and lead enrichment tools. US EST time zone Competitive salary with performance-linked incentives. Standard benefits. Details shared during the process. Renewal rate and expansion. Lead acceptance rate and SLA adherence. On-time delivery and issue resolution time. Pipeline contribution from your programs.
Location : Onsite, Kharadi (Pune)
- Experience : 4–10 years
- Clients : US-based
- Work Mode : In-office only
About Revnew
Revnew is a B2B content syndication and demand gen partner. We run MQL / ABM programs end-to-end and are obsessive about lead quality, acceptance rates, and pipeline impact.
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Demand Generation Manager • Maharashtra, India
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