Job Title : Technical Telesales Executive (US Region – Cybersecurity Domain)
Location : Mumbai, Maharashtra, India
Work Shift : Night Shift (U.S. Time Zones)
Employment Type : Full-time (On-site – Mumbai)
Status : Open
Job Summary
We are hiring a Technical Telesales Executive to drive outbound engagement with U.S.-based IT decision-makers in the cybersecurity domain . The role requires strong expertise in IT / cybersecurity sales, excellent U.S. English communication skills, and proven experience in generating qualified leads for pre-sales teams.
Key Responsibilities
1. Outbound Engagement
- Conduct outbound cold calls to U.S.-based prospects using VoIP, CRM, or automation tools.
- Present tailored value propositions on cybersecurity solutions (MDR, SOC, SIEM, XDR, compliance, risk assessments).
- Identify client pain points and qualify prospects as per the Ideal Customer Profile (ICP).
2. Lead Generation & Qualification
Generate, identify, and qualify potential clients using CRM platforms such as Salesforce, HubSpot, etc.Schedule product demos / meetings with pre-sales and sales teams.Maintain structured call logs, update lead status, and prepare weekly / monthly reports.3. Relationship Management
Build rapport with IT stakeholders and U.S.-based decision-makers.Serve as the first-level technical touchpoint, escalating opportunities to the technical / pre-sales teams.4. Product Knowledge & Market Research
Stay updated on cybersecurity trends, frameworks, and competitor offerings.Understand client environments such as cloud, endpoints, and SIEM tools (Seceon, Splunk, Sentinel).Required Qualifications
Minimum 2+ years of experience in U.S. technical telesales / telecalling (preferably cybersecurity / managed IT services).Strong proficiency in U.S. English (verbal & written) with a neutral / Americanized accent.Knowledge of cybersecurity products and services (firewalls, SOC, SIEM, MDR, ISO 27001, HIPAA, NIST).Hands-on CRM experience with lead qualification and reporting.Willingness to work in U.S. time zones (EST / PST).Bachelor’s degree in Computer Science, IT, Cybersecurity , or equivalent professional experience.Preferred Qualifications
Familiarity with cybersecurity platforms such as Seceon, Splunk, or Sentinel .Certifications : CompTIA Security+ , ISO 27001 Foundation, or Inside Sales certifications.Experience working with MSSPs or SOC environments .Compensation
Competitive salary package.Performance-based incentives on lead conversions.