We’re looking for a results-driven Supply Chain Lead to manage and optimize 3PL operations across warehousing, fulfillment, and last-mile delivery. This role sits within our Control Tower and ensures smooth, cost-effective logistics by overseeing daily operations, resolving issues in real-time, and driving continuous improvement.
Key Responsibilities :
- Oversee daily 3PL operations : warehousing, pick-pack-ship, returns
- Monitor SLAs and drive performance improvements
- Resolve operational issues swiftly and escalate critical matters
- Analyze data and generate KPI reports
- Collaborate across CS, finance, demand planning & marketing
- Support tech integration & maintain data integrity
- Drive process optimization and ensure accurate documentation
Qualifications
4-5 years’ experience preferably in a control tower operations, analytics or environment.Proficiency in MS Office tools such as Excel, Powerpoint is mandatoryProficiency in SQL is mandatory.Excellent analytical, problem-solving, presentation and communication skills.