RPA Analyst

The RPA (Robotic Process Automation) Analyst will be a member of the Visa Consulting and Analytics (VCA) Global Strategy & Operations team and will be focused on building out RPA across our organization to streamline manual repetitive tasks and empower our teams to focus on higher-value work.  This person will report to the Senior Director and will work closely with global and regional stakeholders in VCA and our IT development team to identify process automation opportunities map processes and develop RPA to automate tasks.

Visa Consulting and Analytics (VCA) make up the biggest function within Advisory Services.  Advisory Services is the consulting arm of Visa driving tangible impactful and financial results for Visas network clients including financial institutions merchants governments and fintechs. Drawing on our expertise in strategy consulting data analytics operational improvement and macroeconomics.  VCA consultants solve the most strategic problems for our clients.  Our mission centers around improving the performance and profitability of our clients around the world.

Responsibilities :

The RPA (Robotic Process Automation) Analyst is responsible for identifying designing and implementing automation solutions to optimize business processes using RPA technologies. The ideal candidate will work closely with business stakeholders IT teams and process owners to analyze workflows develop automation strategies and ensure successful deployment and maintenance of RPA bots.

Key Responsibilities

• Analyze business processes to identify opportunities for automation and efficiency improvements
• Collaborate with global and regional stakeholders to identify automation opportunities gather requirements and document current workflows
• Design develop test and implement RPA solutions using tools such Power Automate
• Monitor the performance of deployed bots and conduct regular maintenance and troubleshooting
• Create and maintain documentation for automated processes including process maps and technical specifications
• Provide training and support to end users and other team members regarding RPA solutions
• Ensure compliance with IT and security policies during automation projects
• Stay updated on the latest RPA technologies and best practices

Given global nature of the role flexibility to accommodate meetings across many time zones required.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications : Basic Qualifications

3 or more years of work experience with a Bachelors Degree or an Advanced Degree (e.g. Masters MBA JD MD or PhD)

Preferred Qualifications

3 or more years of work experience with a Bachelors Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters MBA JD MD)

Experience designing developing and implementing RPA processes

Knowledge of process mapping and business analysis methodologies

Excellent time management organization and planning skills

Able to manage competing priorities and requests lead and influence others and manage stakeholders

Ability to communicate both with business stakeholders and engineering teams and to bridge the gap between the two when necessary

Proficient in using standard MS Office tools (e.g. MS Project Excel PowerPoint Word Visio etc.)

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work : No

Employment Type : Full-time

Key Skills

ArcGIS,Intelligence Community Experience,GIS,Python,Computer Networking,Data Collection,Intelligence Experience,R,Relational Databases,Analysis Skills,Data Management,Application Development

Experience : years

Vacancy : 1