Territory Manager-Used 2 Wheeler Loan

Job Requirements

Role / Job Title : Territory Manager- Used 2 Wheeler Loan

Function / Department : 2 Wheeler Loan

Job Purpose

The role entails scaling up the business for the Two-wheeler lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team - Product Head, Operations, Sales, Information Technology , Credit, Business Intelligence Unit for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs.

Roles & Responsibilities

• Acquisition of Two-Wheeler loan customers in the identified segment and reference generation from the specified catchment area
• Grow the Asset Under Management base for Two-Wheeler Loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met
• Collaborate with the Product Head Two-Wheeler Loan to ensure that the customers are offered the best in class solutions funding / multi funding requirements and key Direct Sales Teams are appropriately incentivize.
• Ensuring quality portfolio by minimizing delinquency and rejection
• Extensive knowledge and understanding of retails assets, products and operations
• Identifying the changing market trends, channel development for acquiring business and provide high quality customer service
• Design a fulfilling customer journey leading to customer delight and making IDFC FIRST their banking partner of choice
• Ensure the successful adoption of internal compliances & regulatory framework across the business.

Education Qualification

Graduation : Any Graduation

Post-graduation : Any Post-graduation

Experience : 0 to 2 years plus experience in 2 Wheeler loan

Skills Required

Channel Development, Customer Service, Operations