Associate Technical Account Manager - GS

Job description

F5 is seeking an Associate Technical Account Manager (TAM) to support enterprise customers, including banks and financial institutions , in securing their web applications. This role involves managing deployments, ensuring compliance, and providing proactive security guidance . The ideal candidate has 3+ years of experience in cybersecurity, system integration, or technical account management , preferably in banking, finance, or regulatory environments .

Roles and Responsibilities :

• Act as the primary technical contact for customers, ensuring smooth onboarding and integration of F5 security solutions (WAF, Bot Defense, API Security, DDoS, CDN).
• Project manage the installation and integration of F5 security as a service solution for Fortune 500 and Global 1000 companies.
• Support customers with security best practices, audit readiness, and regulatory compliance.
• Work with customers to identify risks, optimize security postures, and enhance system resilience.
• Proactively anticipate customer needs and facilitate project success.
• Act as the primary representative between our customers and F5.
• Develop and implement best practices for program / project management, communication artifacts, reporting, and capability improvements.
• Develop models for resource planning and consumption as well as key performance metrics for project / program success.
• Communicate effectively; organize and prioritize; solve problems and make decisions; build teams and relationships.

Minimum Qualifications :

Desired Skills :

Skills Required

Http, Azure, Python