HCLTECH-Hiring for Bengaluru location _ Freshers_ Provisioning & Activation Executive (Fresher). [Ur

HCLTECH-Hiring for Bengaluru location _ Freshers_ Provisioning & Activation Executive (Process Associate Cum customer service representative)

Work Location : [ Bangalore 5 days WFO]

Department : Network Operations / Service Delivery

Experience Required : FRESHERS (Arts & Science)

Education : Bachelor's Degree (Courses in networking or knowledge holding and candidate should be a graduated)

Qualifications which are not eligible to apply are : (BTECH, IT, MTECH, BE.)

Candidates can share your profiles - priyankas.manna@hcltech.com with below given details.

Name : Mobile No :

Email Id :

Freshers Yes / No :

Qualification :

Any basic Networking Courses / Knowledge :

Night shift Yes / No :

Current Location :

Job Summary :

We are looking for enthusiastic and detail-oriented fresh graduates FROM Arts and Science background.

Key Responsibilities :

• Assist in data, voice, VPN, and leased lines based on customer requirements.
• Perform service activation and validation using standard scripts and configuration templates.
• Coordinate with internal teams (engineering, field ops, service assurance) to ensure timely delivery of services.
• Monitor order queues and handle provisioning tasks through OSS / BSS tools.
• Track and escalate delays or configuration issues proactively.
• Document completed tasks and update customer provisioning status.
• Maintain accurate records of network elements, circuits, and customer configurations.
• Participate in shift operations and ensure SLA adherence.

What Youll Learn :

Skills & Qualifications :

Preferred Certifications (not mandatory) :