Talent.com
IVR Speech Recognition Specialist - Nuance
IVR Speech Recognition Specialist - NuanceRexus Group • Gurgaon, Haryana, India
No longer accepting applications
IVR Speech Recognition Specialist - Nuance

IVR Speech Recognition Specialist - Nuance

Rexus Group • Gurgaon, Haryana, India
18 days ago
Job description

Job Title : IVR Speech Recognition Specialist

Location : Remote (USA, Canada, Europe, India)

Contract Duration : 3 Months (Extendable) to Potential Permanent Roles

Working Hours :

  • Eastern Time (USA)
  • Central Time (USA)
  • Pacific Time (USA)
  • Central Europe Time
  • Indian Standard Time

Job Summary

We are seeking experienced IVR Speech Recognition Specialists to support the design, development, implementation, and optimization of speech-enabled IVR solutions. The ideal candidates will have hands-on experience working with Nuance IVR technologies, including Nuance Application Studio, Nuance Experience Studio, and Nuance Test Studio.

Responsibilities

  • Design, develop, and implement IVR call flows and speech-enabled applications
  • Work with Nuance tools to build and enhance speech recognition experiences
  • Create conversational IVR dialogs aligned with business requirements
  • Perform requirements gathering, documentation, and functional analysis
  • Collaborate with cross-functional teams (developers, QA, business analysts, architects)
  • Conduct testing, tuning, and troubleshooting of IVR solutions
  • Optimize speech recognition performance and user experience
  • Integrate IVR systems with backend applications and contact center platforms
  • Required Skills & Qualifications

  • Hands-on experience with Nuance IVR platforms (Application Studio, Experience Studio, Test Studio)
  • Strong understanding of IVR technologies, VXML / CCXML, ASR / TTS, grammars
  • Experience in speech IVR design, conversational flow development, or speech tuning
  • Ability to analyze customer journeys and translate business needs into IVR logic
  • Strong communication, problem-solving, and documentation skills
  • Experience in contact center technologies is a plus
  • Preferred Backgrounds

  • IVR Speech Recognition Implementation Specialist
  • IVR Architect / Designer
  • IVR Speech Business Analyst
  • Conversational Speech IVR Specialist
  • Create a job alert for this search

    Specialist • Gurgaon, Haryana, India

    Related jobs
    Radiologist - Obs & Gynae Specialist

    Radiologist - Obs & Gynae Specialist

    Neelkanth Hospitals Private Limited • Gurgaon, Haryana, India
    Job Title : Radiologist - (Obs & Gynae USG) Location : Gurgaon, Haryana - 122002 Experience Required : 5 Years after DMRD / MD Organization : Neelkanth Hospitals Private Limited About the Rol...Show more
    Last updated: 7 hours ago • Promoted • New!
    Conflict Resolution Instructor

    Conflict Resolution Instructor

    MNC • Gurgaon, Republic Of India, IN
    Role Summary : The Trainer will be responsible for delivering learning programs across off-roll employees through classroom, virtual, and on-field interventions. The role includes conducting inductio...Show more
    Last updated: 19 hours ago • Promoted • New!
    Subject Matter Expert; Education Specialist In Socio-Emotional Learning

    Subject Matter Expert; Education Specialist In Socio-Emotional Learning

    ETS • Gurgaon, Republic Of India, IN
    ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future ready.For more than 75 years, we've been advancing the science of measurement to build ...Show more
    Last updated: 7 days ago • Promoted
    Specialist WFM (Intraday)

    Specialist WFM (Intraday)

    Sun Life • Gurgaon, Haryana, India
    You are as unique as your background experience and point of view.Here youll be encouraged empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields...Show more
    Last updated: 30+ days ago • Promoted
    Speech Therapist

    Speech Therapist

    lissun : ) • Gurgaon, India
    Lissun is India’s Leading mental health platform for Children and Adults.Centers for children Sunshine by Lissun is focused on empowering children. ADHD, speech and language delays, and other develo...Show more
    Last updated: 30+ days ago • Promoted
    Hiring for Cyber-D&R-Incident Response(MITRE ATTCK / Cyberkill)-L3-Gurgaon DLF Office

    Hiring for Cyber-D&R-Incident Response(MITRE ATTCK / Cyberkill)-L3-Gurgaon DLF Office

    Deloitte • Gurgaon, India
    India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations ...Show more
    Last updated: 6 days ago • Promoted
    Credentialing Specialist

    Credentialing Specialist

    WNS • Gurgaon, India
    WNS (Holdings) Limited (NYSE : WNS) is a digital-led business transformation and services company.WNS combines deep domain expertise with talent, technology, and AI to co-create innovative solutions...Show more
    Last updated: 6 days ago • Promoted
    Saviynt

    Saviynt

    Overture Rede • Gurgaon, Haryana, India
    Job Title : Freelance Saviynt Trainer.We are seeking a highly experienced.Identity Governance and Administration (IGA).Saviynt Security Manager (SSM). The trainer will be responsible for delivering p...Show more
    Last updated: 29 days ago • Promoted
    Internship in Hospitality Industry to work in NewZealand (Gurgaon)

    Internship in Hospitality Industry to work in NewZealand (Gurgaon)

    2coms • Gurgaon, Haryana, India
    Huge Opportunity For Freshers Internship in Hospitality Industry - Who Are Willing To Relocate To New Zealand.Our Client is the leading provider of employer-focused immigration services in New Zeal...Show more
    Last updated: 25 days ago • Promoted
    In-Person Hiring Drive-Cyber-D&R-Incident Response Architect-SANS GIAC Certified Incident Handler (GCIH) -Gurgaon-1st Nov'25

    In-Person Hiring Drive-Cyber-D&R-Incident Response Architect-SANS GIAC Certified Incident Handler (GCIH) -Gurgaon-1st Nov'25

    Deloitte • Gurugram, Haryana, India
    We have scheduled hiring drive at Gurgaon DLF office on 1st Nov'25 (Saturday).Interested applicants kindly apply using the link - https : / / southasiacareers. Please refer the below JD for ready refere...Show more
    Last updated: 25 days ago • Promoted
    Radiologist – Obs & Gynae Specialist

    Radiologist – Obs & Gynae Specialist

    Neelkanth Hospitals Private Limited • gurugram, uttar pradesh, in
    Radiologist - (Obs & Gynae USG).Neelkanth Hospitals Private Limited.We are seeking a highly skilled and dedicated.Obstetrics & Gynecology ultrasound (Obs & Gynae USG). The ideal candidate should hav...Show more
    Last updated: 11 hours ago • Promoted • New!
    Specialist

    Specialist

    RSM US LLP • Gurgaon, India
    Reporting to the Workday Support Lead, the person in this role will support the Talent Operations Team’s objective to provide and manage centralized, highly repeatable solutions that allow RSM to a...Show more
    Last updated: 6 days ago • Promoted
    Subject Expert - Individuals and Societies (INS - MYP) - Contractual Role needed in an Education Group

    Subject Expert - Individuals and Societies (INS - MYP) - Contractual Role needed in an Education Group

    EducoHire • Gurgaon, HR, in
    Quick Apply
    Subject Expert - Individuals and Societies (INS - MYP) (Contractual Role) grades needed in an Education Group.Note - It's a contractual role which can be renewed after an year basis performance and...Show more
    Last updated: 13 days ago
    Speech Language Pathologist

    Speech Language Pathologist

    Lissun : ) • Gurgaon, Republic Of India, IN
    Company Description Lissun is India’s Leading mental health platform for Children and Adults.With over 100 therapists in 20+ cities and 20+ Centers for children Sunshine by Lissun is focused on emp...Show more
    Last updated: 19 hours ago • Promoted • New!
    Security And Loss Prevention Specialist, Inslp

    Security And Loss Prevention Specialist, Inslp

    Amazon • Gurgaon, Republic Of India, IN
    DescriçãoJob summaryThe primary objective of the SLP Specialist is to provide security services, investigation and asset protection in designated area of responsibility, assist in mitigating produc...Show more
    Last updated: 19 hours ago • Promoted • New!
    Specialist Dental

    Specialist Dental

    Sun Life • Gurgaon, Haryana, India
    You are as unique as your background experience and point of view.Here youll be encouraged empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields...Show more
    Last updated: 25 days ago • Promoted
    Hiring For Cyber-D&R-Incident Response(Mitre Attck / Cyberkill)-L3-Gurgaon Dlf Office

    Hiring For Cyber-D&R-Incident Response(Mitre Attck / Cyberkill)-L3-Gurgaon Dlf Office

    Deloitte • Gurgaon, Republic Of India, IN
    India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations ...Show more
    Last updated: 7 days ago • Promoted
    In-Person Hiring Drive-Cyber-D&R-Incident Response Architect-SANS GIAC Certified Incident Handler (G

    In-Person Hiring Drive-Cyber-D&R-Incident Response Architect-SANS GIAC Certified Incident Handler (G

    Deloitte • Gurgaon, India
    We have scheduled hiring drive at Gurgaon DLF office on 1st Nov'25 (Saturday).Interested applicants kindly apply using the link - refer the below JD for ready reference : -.India’s impact on the gl...Show more
    Last updated: 25 days ago • Promoted