No longer accepting applications

Network Security Engineer – L1

iConsulteraNagpur, IN

15 days ago

Job description

Job Title : Network Security Engineer – L1

Location : Ahmedabad, Gujarat, India

Shift Time : UK Shift

Job Description

We are seeking a motivated Network Security Engineer – Level 1 with 3–6 years of broadband support experience to join our team.
This role is ideal for candidates who have provided technical support to international customers (UK-based) and are eager to build a career in network security.
Will handle first-line troubleshooting, security monitoring, and broadband-related support while working with industry-standard tools and processes.

Responsibilities :

Provide first-line broadband and network support to UK-based residential and business customers.

Troubleshoot and resolve issues related to DSL, DHCP, DNS, and One Access routers.

Perform first-level incident analysis and escalate to L2 / L3 engineers when required.

Assist in configuring and maintaining firewalls, VPNs, IDS / IPS, and other security appliances.

Respond to broadband-related service requests, network outages, and security alerts.

Conduct basic network diagnostics and remote troubleshooting for customer premises equipment (CPE).

Maintain detailed documentation of all support activities, configurations, and incidents.

Collaborate with cross-functional teams to resolve escalated cases and ensure customer satisfaction.

Stay updated on broadband technologies, cybersecurity best practices, and emerging threats.

Education & Experience :

Bachelor’s degree in computer science, IT, Networking, or equivalent work experience.

3 - 6 years of broadband support experience (preferably UK-based customer support).

Prior experience handling international customers in a telecom or broadband environment.

Skills & Competencies :

Strong knowledge of DSL, DHCP, DNS, One Access routers, and broadband technologies.

Understanding of TCP / IP, network routing, VPNs, and firewall concepts.

Familiarity with diagnostic tools like Wireshark, Splunk, Nessus, or similar.

Problem-solving mindset with attention to detail.

Excellent communication skills for handling UK customers.

Ability to work in rotational shifts and on-call schedules as required.

Create a job alert for this search

Network Security Engineer • Nagpur, IN

Related jobs

Promoted

Lead Security Engineer

ArcanaNagpur, IN

As our Lead Security Engineer, you'll own and elevate Arcana's overall security posture - cloud, on-prem, and everything in between. You'll design and enforce policies, automate controls, and harden...Show moreLast updated: 30+ days ago

Promoted

Network Security Technician

Wimmer SolutionsNagpur, IN

At Wimmer Solutions, we believe care creates community.We work smart; we have built a reputation for results-oriented, innovative, business and technology solutions that help companies execute on t...Show moreLast updated: 16 days ago

Promoted

Platform Engineer

NTT DATA, Inc.nagpur, maharashtra, in

Experience in EDR- CrowdStrike.Experience in any one Ng (NextGen) SIEM tools (Crowdstrike, Qradar, Arcsight, Splunk,etc). Hands-on Experience in Security Automation tools- SOAR Platform.Experience i...Show moreLast updated: 3 days ago

Promoted

Lead Network & Security Engineer (Hyperscalers – OCI / GCP)

Cloud4C Servicesnagpur, India

Gartner’s Magic Quadrant (2021), is a leading automation-driven Cloud Managed Services Provider (MSP).We specialize in multi-cloud migration, management, and disaster recovery with zero data loss g...Show moreLast updated: 9 days ago

Promoted

Security L3 Engineer

TECEZERepublic Of India, IN

Job Opening : Security L3 Engineer.Strong Palo Alto experience highly preferred.We are looking for an experienced.The ideal candidate will be responsible for managing, troubleshooting, and optimizin...Show moreLast updated: 15 days ago

Promoted

Senior Network Engineer

OutsourcedIndia

Engagement : Full-Time.Time : 4am to 1pm IST.About the Role : We are seeking a highly skilled Senior Network...Show moreLast updated: 30+ days ago

Promoted

Senior Network Engineer - SDWAN

OutsourcedIndia

Engagement : Full-Time.Time : 4 : 30am to 1 : 30pm the Role : We are seeking a highly skilled Senior Network Engine...Show moreLast updated: 30+ days ago

Promoted

Yoda Technologies - L3 Network Engineer

Yoda Tech Pte LtdIndia

Description : Role Overview : We are looking for a highly experienced L3 Network Engineer to lead the design, implem...Show moreLast updated: 15 days ago

SAN & Network Security Engineer

SmarTek21IN

Quick Apply

We are looking for SAN & Network Security Engineers to ensure the reliability, security, and recoverability of our enterprise IT infrastructure. This is a hybrid role that spans e...Show moreLast updated: 30+ days ago

Promoted

Network Security Administrator

Tata Consultancy ServicesRepublic Of India, IN

Desired Competencies (Technical / Behavioral Competency).Excellent knowledge on Palo Alto firewall, content update, wild fire, URL filtering, NAT. Hands on experience on Panorama, log collector, manag...Show moreLast updated: 16 days ago

Promoted

Senior Security Engineer

CBTSnagpur, maharashtra, in

Senior level roles as IT Security Architect, IT Security Engineer, IT Security Auditor, Cyber-Security Analyst, Cyber-Intelligence Analyst. Certifications, Accreditations, Licenses.One or more of th...Show moreLast updated: 8 days ago

Cloud Security Support Engineer (Line 2 / Zscaler)

XalientIndia

Quick Apply

Xalient is a global boutique specialising in the convergence of identity-driven security and secure networking.We help the world’s leading enterprises stay secure, connected, and ready for the futu...Show moreLast updated: 30+ days ago

Promoted

Lead Network Engineer (Azure & On-premise, Network Security, 8+ years Exp, Remote Job)

Client of Prasha Consultancy Services Private LimitedNagpur, IN

Remote

Immediate or Early Joiners Only.A US Based IT MNC is looking for Lead Network Engineer for one of their Banking Client.Client is looking for an expert in Manage / Support – firewalls, Checkpoint secu...Show moreLast updated: 12 days ago

Promoted

Fortinet with Azure Migration

Sonata SoftwareNagpur, IN

Azure Network Security Engineer.The ideal candidate will have strong experience in designing, implementing, and migrating on-premise networks into. Design and implement secure and scalable.DNS serve...Show moreLast updated: 17 days ago

Network Security Engineer

SubstanceIN

Remote

Quick Apply

Substance is searching for a dedicated and knowledgeable.IT infrastructure against cyber threats.In this pivotal role, you will be responsible for designing, implementing, and managing network secu...Show moreLast updated: 30+ days ago

Promoted

ACI Network Engineer

PamTen IncNagpur, IN

We are seeking numerous highly skilled Data Center Engineers to join our delivery team supporting Cisco initiatives.This role requires deep technical expertise across core data center technologies,...Show moreLast updated: 30+ days ago

Promoted

Pinnacle Teleservices - L1 Network Support Engineer - CompTIA Security

Pinnacle Teleservices Pvt LtdNagpur

Description : About the Role : We are seeking a skilled Network Support Engineer to monitor, maintain, and support our LAN / WAN, Wi-Fi, and VPN in...Show moreLast updated: 18 days ago

Promoted

Contractor Security Engineer Level 3 – GRC Tech Solutions

MindlanceNagpur, IN

Remote Role | Contractor Security Engineer Level 3 – GRC Tech Solutions.This position focuses on enabling process clarity, automation, and efficiency while creating insights that empower our busine...Show moreLast updated: 8 days ago