Technical Support EngineerCyvica Technologies • Republic Of India, IN
No longer accepting applications
Technical Support Engineer
Cyvica Technologies • Republic Of India, IN
2 days ago
Job descriptionProvide L1 / L2 technical support for Microsoft Cloud environments including M365, Azure, Intune & security solutions Diagnose and resolve issues related to email, identity & access, device management, Microsoft Defender, and networking Configure user accounts, security policies, endpoint compliance, and cloud services as per client requirements Track and manage support tickets, ensuring timely updates and SLA adherence Assist in deployment, migration tasks, and documentation of solutions Monitor and maintain customer environments for performance, health, and security compliance Collaborate with engineering teams to escalate and resolve complex issues Deliver exceptional service experience and build strong client trust Microsoft Certifications (AZ-900, MS-900, MD-102, SC-900, etc.) Knowledge of PowerShell scripting Understanding of cybersecurity frameworks and Zero Trust concepts Familiarity with ITIL processes and service management tools Clear technical career path toward roles such as System Administrator, Cloud Engineer, or Security Specialist Access to advanced Microsoft training and certification sponsorship Opportunity to contribute to enterprise cloud and security transformation projects Recognition and rewards for strong performance and expertise Remote / Work From Home 5-day working week Competitive salary & performance benefits Professional growth in high-demand cloud & security domains Opportunity to work with top enterprises and technology ecosystems Supportive learning culture and direct interaction with experienced leadership
Company Description
Cyvica Technologies Pvt Ltd is a leading cloud and security solutions provider, empowering businesses to adopt Microsoft Cloud with confidence and advanced protection. We specialize in Azure, Microsoft 365, Intune, Security, Identity & Access Management (IAM), and Microsoft Defender XDR. Our mission is to build highly secure, modern, and efficient cloud environments for organizations across IT, SaaS, education, healthcare, retail, and BFSI sectors. From cloud migrations to Zero Trust security implementations, Cyvica delivers advanced technical solutions backed by a strong focus on operational excellence and cyber resilience. Our team of experts is dedicated to enabling a seamless and secure digital transformation journey for our clients.
Role Description
We are hiring a full-time Technical Support Engineer to join our team remotely.
In this role, you will provide technical assistance and troubleshooting for cloud and security services, including Microsoft 365, Azure, Intune, and endpoint security solutions. You will support clients through issue diagnosis, resolution, configuration assistance, and proactive system monitoring. You will collaborate with cross-functional teams to ensure smooth implementation and ongoing support of Cyvica’s cloud and cybersecurity solutions.
We Are Looking For
- Strong understanding of Microsoft 365, Azure, Windows OS, and networking concepts
- Good troubleshooting and problem-solving capabilities
- Ability to communicate clearly with both technical and non-technical users
- Experience handling service tickets, incidents, and escalations
- Ability to work independently and prioritize multiple issues
- Customer-first attitude with strong ownership and accountability
Key Responsibilities
Good to Have
Growth & Opportunities
Work Mode & Schedule
What We Offer
Apply Now
Interested candidates can send their CV to :
📩 jobs@cyvica.com | hr@cyvica.com
Create a job alert for this search
Technical Support Engineer • Republic Of India, IN
Related jobs
Technical Support Engineer
Astra Security • Republic Of India, IN
Astra is a cybersecurity SaaS company that makes otherwise chaotic pentests a breeze with its one-of-a-kind AI-led offensive Pentest Platform.
Astra's continuous vulnerability scanner emulates hacke...Show more
Last updated: 30+ days ago • Promoted
Technical Support Engineer
Atlassian • India, India
Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show more
Last updated: 22 days ago • Promoted
Technical Support Engineer (L1)
RingCentral • India
It’s not everyday that you consider starting a new career.We’re RingCentral, and we’re happy that someone as talented as you is considering this role.
First, a little about us, we’re the $2 billion ...Show more
Last updated: 5 days ago • Promoted
Technical Support Engineer
Vinebrook Technology • Republic Of India, IN
Communicate clearly with customers both in writing and over the phone.Perform mid-level and advanced troubleshooting of issues across the services provided by the Managed Services team.Engage direc...Show more
Last updated: 30+ days ago • Promoted
Advanced Technical Support Engineer
Tata Consultancy Services • Pune, Republic Of India, IN
MQTT, C++, IoT and Ignition experience.Show more
Last updated: 24 days ago • Promoted
Technical Support Engineer
Nemetschek Group • Republic Of India, IN
YOUR ROLE : A chance to make the difference.Provide Level 1 technical support for ALLPLAN product portfolio via phone, E-Mail, and.
Troubleshoot and resolve basic to intermediate issues related to AL...Show more
Last updated: 15 days ago • Promoted
Technical Support Engineer
Aurolab • India
Offer day-to-day support to clients, troubleshooting issues related.Microsoft Business Central ERP including modules like Sales, Purchasing,.
Warehouse, Manufacturing and Finance and other applicati...Show more
Last updated: 5 days ago • Promoted
Technical Support Engineer
Cyware • Republic Of India, IN
Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, ma...Show more
Last updated: 30+ days ago • Promoted
Technical Support Engineer
Karix • India
Responsible for providing technical support (troubleshoot, online testing, problem solutions) to clients / customers.What you'll be responsible for?.
Provide support to internal / external customers...Show more
Last updated: 5 days ago • Promoted
Technical Support Engineer
TalentBridge • India
Act as the first point of contact for clients, ensuring first call resolution by troubleshooting and resolving issues effectively.
Listen carefully to client concerns, educate them on solutions, and...Show more
Last updated: 3 days ago • Promoted
Technical Support Engineer
Esco • Pune, Republic Of India, IN
Esco Lifesciences Group provides enabling technologies, products, and services to the life sciences and healthcare industries, supporting academic research and scientific discoveries, clinical prac...Show more
Last updated: 30+ days ago • Promoted
Technical Support Engineer
TP • Republic Of India, IN
Handle and respond to Global Customers requests through multiple communication channels while updating CRM systems with all requested information appropriately.
Maintain solid customer relationships...Show more
Last updated: 9 days ago • Promoted
Technical Support Engineer
UST • India
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues.
You will support the customer by acting as the liaison between the...Show more
Last updated: 5 days ago • Promoted
Technical Support Engineer
Tech Mahindra • India
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues.
You will support the customer by acting as the liaison between the...Show more
Last updated: 5 days ago • Promoted
Technical Support Engineer
HDFC securities • Republic Of India, IN
Technical Support Engineer - Application Management.Application Deployment & Management : .Manage the deployment of applications, including relevant upgrades and patches, across UAT, Production, and ...Show more
Last updated: 11 days ago • Promoted
Technical Support Engineer
Traka • Republic Of India, IN
Every day, we reimagine how people move through a.If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or s...Show more
Last updated: 1 day ago • Promoted
Technical Support Engineer
Insight Global • India
User Support & Customer Service.Demonstrated ability to explain complex technical concepts to non-technical audiences.Strong customer service orientation with patience and empathy.Experience triagi...Show more
Last updated: 5 days ago • Promoted
Technical Support Engineer
Magic-ray Technology • India
Install and set up the equipment and systems.Ensure proper configuration and functionality of equipment.Perform routine maintenance and inspections of equipment to ensure optimal performance.Partic...Show more
Last updated: 5 days ago • Promoted