Role :
Field Support Engineer assigned to do all relevant tasks on field
Location : Bengaluru / Chennai / Hyderabad / Trivandrum
Key Responsibilities :
I&FR
Feasibility, Service Delivery & Assurance - first time right & within SLA
Timely Material recovery & deposit in Store.
Basic office expenses / petty cash management
Inventory / Spares Management
Proper handling & upkeep / safety of tools & equipments
Able to work on Fiber as well as UBR radios
Efficient in proper computer handling & demonstrate internet services
Managing utility of sites
Take ownership for all sites to ensure sufficient power backup, check UPS and battery every week
Ensure sufficient fuel in DG at all times & reach on site timely to avoid outages. Conduct DG testing every week, maintain log book of DG and submit readings of DG battery and testing every week
Capable to work in long shifts & overnight, available on call for emergencies
Conduct Regular Preventive Maintenance of sites (POP / customer)
Administrative Management
Basic office expenses / petty cash management
Co-ordinate with Telco / local ISPs for permission / access
Maintain Infra / client database & ensure disaster management
Safety
Adhering to safety regulations, legal norms and work procedures
Essentials : Education
ITI preferable
Experience
Min 2 year relevant experience
Competencies
Previous work experience as an Engineer
Basic Knowledge of Electrical load - Stabilizer / UPS / battery etc
Ability to diagnose, troubleshoot, and fix any problems that may arise
Ability to work at heights
Take instructions from TL / Supervisor / engineer & co-ordinate with colleagues / customer / others for carrying out his tasks
Field Engineer • Bengaluru, Karnataka, India