Sales & Business Support Assistant

ConfidentialIndia

5 days ago

Job description

Position Overview :

We are seeking a motivated and detail-oriented Sales & Business Support Assistant to join our growing team. This role blends sales coordination, client relationship management, and business operations support. The ideal candidate will efficiently manage business inquiries, follow up with sponsors and clients, and ensure a seamless transition of projects to operational teams. This position suits someone who thrives on supporting sales growth while maintaining excellent client communication and operational efficiency.

Key Responsibilities

Identify, evaluate, and develop potential business opportunities to build long-term, mutually beneficial relationships.
Generate and qualify new business leads across clinical research domains.
Manage client inquiries related to clinical trials, clinical trial feasibility, execution (Phase II–IV), medical writing, data management, biostatistics, and IOR / EOR support, ensuring timely follow-up and due diligence.
Act as the primary point of contact for customers, vendors, and internal teams, maintaining clear, professional, and timely communication.
Oversee project inquiries from initiation to award, including handling confidentiality agreements, contracts, and vendor coordination.
Participate in client and internal meetings to support discussions and ensure the smooth execution of projects.
Prepare and manage quotations, proposals, invoices, and maintain accurate sales documentation.
Conduct targeted market research to identify suitable solutions for clinical trials and feasibility requirements.
Maintain and update vendor and customer databases while tracking sales trends.

Qualifications & Skills

Bachelor's degree in Business, Marketing, Commerce, Life Sciences, pharmacy, medical, or related field.

1–3 years of experience in sales support, business support, customer success, or account management.

Proficiency in Google Workspace and / or Microsoft Office Suite (Word, Excel, SharePoint, Teams), with experience using digital documentation systems .

Strong written and verbal communication skills with a customer-focused mindset.

Excellent organizational, analytical, and multitasking abilities.

Problem-solving mindset with attention to detail.

Demonstrated ability to conduct structured research, process data, and prepare concise reports related to clinical trial execution and feasibility.

Skilled in preparing clear, accurate, and well-structured business documents (reports, proposals, presentations, etc.).

Flexibility to work across multiple time zones as per project or client requirements.

Preferred Qualifications

Minimum 2 years of experience in business support, client relations, vendor management, or sales within clinical research, and / or trial operations.

Prior experience managing or supporting clinical trial projects is highly desirable.

Exposure to key account management and B2B / B2C interactions.

Familiarity with CRM Systems, tracking tool.

Language Proficiency

Excellent written English is mandatory and will be assessed during the selection process.

Good spoken English with the ability to communicate clearly across international teams and clients.

Application Process

Interested candidates can apply by filling out the Google Form using the link below : https : / / forms.gle / ZAP2PFX69F4j1kMH7

Skills Required

Sharepoint, Excel, Word, Microsoft Office Suite

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