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Tele CallingConfidential • Ernakulam, Cochin / Kochi / Ernakulam
Tele Calling

Tele Calling

Confidential • Ernakulam, Cochin / Kochi / Ernakulam
9 days ago
Job description

Job Description – Telecaller (Male Only)

Company : AutoBhan – Mahindra

Location : Ernakulam, Kerala

Department : Sales & Service Support

Openings : 8 positions (4 Tele-Sales, 4 Service Follow-Up)

Shift : Morning shift only

About the Role

AutoBhan – Mahindra is looking for energetic and customer-focused Telecallers to support our Passenger Vehicle Sales and Service departments. The role involves handling outbound calls, customer engagement, appointment fixing, and ensuring smooth communication between customers and dealership teams.

Role 1 : Tele-Sales Telecaller (4 Openings)

Responsibilities

  • Make outbound calls to potential customers
  • Provide product information related to Mahindra passenger vehicles
  • Generate leads and fix appointments for test drives or showroom visits
  • Maintain call logs and daily reporting
  • Support sales team with follow-ups

Role 2 : Service Follow-Up Tele caller (4 Openings)

Responsibilities

  • Make follow-up calls to existing service customers
  • Confirm service reminders, feedback, and post-service satisfaction
  • Coordinate with the service team to update customer requirements
  • Maintain service records and documentation
  • Ensure smooth customer experience through timely communication
  • Eligibility Criteria

  • Male candidates only
  • Freshers can apply
  • Candidates with 0–3 years of experience in tele calling, tele sales, service calling, or telecom outbound calling preferred
  • Good communication skills in Malayalam and basic English
  • Prior experience in dealership or customer support calling is an advantage
  • Salary

  • Freshers : 15,000
  • Experienced (2–3 years) : Hike based on current CTC and interview performance
  • Education

    Bachelor of Applied Science (BAS), Bachelor Of Pharmacy (B.Pharm), Bachelor of Commerce (B.Com), Bachelor Of Computer Application (B.C.A), Bachelors of Law (B.L / L.L.B), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Social Work (B.S.W), Bachelor of Dental Surgery (B.D.S), Bachelor of Arts (B.A), Bachelor of Architecture (B.Arch), Bachelor of Music, Bachelor of Interdisciplinary Studies, Bachelor of Health Science, Bachelor of Science (B.Sc), Bachelor of Education (B.Ed), Bachelor of Music Education (B.M.E.), Bachelor Of Technology (B.Tech / B.E), Bachelor in General Studies (BGS), Bachelor in Hotel Management (B.H.M), Bachelor of Liberal Arts (BLA / ALB), Bachelor of Business Administration (B.B.A), MBBS, Bachelor of Homeopathic Medicine and Surgery (BHMS)

    Skills Required

    Comunication, Smart, Good Behavior

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    Tele • Ernakulam, Cochin / Kochi / Ernakulam

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