Talent.com
Lead – People Operations

Lead – People Operations

ChargebeeAjmer, Republic Of India, IN
4 days ago
Job description

About Chargebee :

Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses. Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to unlock revenue growth, experiment with new offerings and monetization models, and maintain global compliance as they scale.

Chargebee counts businesses like Freshworks, Calendly, and Study.Com amongst its global customer base and is proud to have been named a Leader in Subscription Management by G2 for five consecutive years, as well as a Great Place to Work in both the United States and India.

  • We are backed by some of the most respected investors in the world;

Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Venture, who believe in the magic of subscriptions and the world that they can create — from cars to coffee pods and everything in between. Our 1000+ team members work remotely throughout the world, including in India, Europe, and the US.

About the Function : Position Overview

The Lead – People Operations will be responsible for overseeing and managing the day-to-day HR operations function, ensuring accuracy, compliance, and efficiency in processes. This role will act as a central point for operational excellence across employee lifecycle activities, including onboarding, data management, payroll inputs, compliance, and vendor coordination. The incumbent will also drive continuous improvements in systems and processes to support business scalability.

Key Responsibilities

1. Day-to-Day HR Operations

  • Manage the daily execution of HR operational processes with accuracy and timeliness.
  • Oversee documentation, file management, and ensure proper maintenance of employee records.
  • Establish process and protocol for HR Operations team while coordinating across Human Resource function and other functional partners (Finance, Legal & IT etc.)
  • 2. Data & Systems Management

  • Maintain and update HR systems with accurate employee data.
  • Manage system changes, enhancements, and data audits to ensure integrity.
  • Generate and review ad hoc reports for HR and business leaders.
  • 3. Employee Lifecycle Management

  • Onboarding : Coordinate end-to-end onboarding activities including documentation, system setup, letters, and orientation.
  • Exit Management : Support exit process, conduct exit documentation, and ensure compliance in final settlements.
  • Oversee contractor management, ensuring adherence to policies and compliance requirements.
  • 4. Query & Vendor Management

  • Handle employee queries promptly and effectively, ensuring strong service orientation.
  • Manage external HR vendors, ensuring performance against SLAs and compliance with organizational policies.
  • 5. Compliance & Payroll Support

  • Ensure adherence to HR compliance standards and statutory requirements.
  • Provide accurate payroll inputs (attendance, leave, new joiners, exits, corrections) to payroll team.
  • Support internal and external HR audits with required documentation and reporting.
  • 6. Future Readiness

  • Drive improvements toward end-to-end onboarding stream lining and automation and digital HR processes.
  • Identify gaps and propose process improvements for operational efficiency.
  • Create / explore opportunities towards AI based initiatives in process optimisation.
  • Support in creating a globally centralised and standardised people operations and HR technology framework.
  • Qualifications & Skills

  • Bachelor’s degree in HR, Business Administration, or related field (Master’s preferred).
  • Above 10 years of HR operations experience with at least 3 to 5 years in a supervisory / lead role.
  • 5-7 years of experience with enterprise level HRIS;
  • proven ability for system enhancements and integrations

  • Experience working on multiple HRIS platforms (workday, oracle cloud, Successfactors) would be an added advantage.
  • 5 years experience with cros-collaboration and analysis with payroll processes and statutory compliances globally.
  • Proven experience in vendor management and HR process automation.
  • Excellent communication, problem-solving, and stakeholder management skills.
  • Proven experience with data integriy and accuracy with high attention to detail and a history in managing confidential information.
  • Create a job alert for this search

    Operation • Ajmer, Republic Of India, IN

    Related jobs
    • Promoted
    Lead

    Lead

    BristleconePushkar, IN
    We're Hiring : Organization change management (OCM).Minimum of bachelors degree Business, Engineering or Computer Science, HR. Change Management certification Prosci good to have.Supply chain / S4 Han...Show moreLast updated: 27 days ago
    • Promoted
    Educational Operations Leader

    Educational Operations Leader

    upGradAjmer, Republic Of India, IN
    Founded in 2015, upGrad is Asia’s largest integrated Learning, Skilling, Workforce Development, and Placement company.Its offerings include online and hybrid degrees, study abroad programs, certifi...Show moreLast updated: 7 days ago
    • Promoted
    People & Operations Associate (Founder’s Office)

    People & Operations Associate (Founder’s Office)

    Sparsa AIPushkar, IN
    Sparsa AI is a Singapore and Germany based Industrial-AI Startup, building the next generation of.Our AI agents orchestrate complex workflows across business functions and enterprise applications i...Show moreLast updated: 2 days ago
    • Promoted
    Employee Relations (ER) Shift Lead

    Employee Relations (ER) Shift Lead

    Tata ElectronicsPushkar, IN
    Tata Electronics is a prominent global player in the electronics manufacturing industry, with fast-emerging capabilities in Electronics Manufacturing Services, Semiconductor Assembly and Test, Semi...Show moreLast updated: 6 days ago
    • Promoted
    Team Lead

    Team Lead

    Zensar TechnologiesAjmer, IN
    ZENSAR -TEAM LEAD | PROJECT MANAGER OPPORTUNITY FOR GEN AI PROJECT.Dear Aspirant, Greetings from Zensar!!.We are a technology consulting and services company with over 11,500 associates in 33 globa...Show moreLast updated: 4 days ago
    • Promoted
    Lead – People Operations

    Lead – People Operations

    Chargebeepushkar, India
    Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses.Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to ...Show moreLast updated: 2 days ago
    • Promoted
    Global Lead for Microsoft Partner

    Global Lead for Microsoft Partner

    ALIANDOAjmer, IN
    Job Title : Global Lead for Microsoft Partner.ALIANDO is an award-winning Azure Expert Managed Service solutions company focused on selling and deploying Microsoft technologies for U.For over 20 yea...Show moreLast updated: 29 days ago
    • Promoted
    Global Learning & Development (L&D) Manager

    Global Learning & Development (L&D) Manager

    Office Beacon ASPLajmer, rajasthan, in
    Global Learning & Development (L&D) Manager.Own our global learning ecosystem frameworks, curriculum, platforms, and forums to upskill employees and leaders and drive measurable performance.Build a...Show moreLast updated: 7 days ago
    • Promoted
    Development and Operations

    Development and Operations

    Tradewebajmer, rajasthan, in
    Tradeweb is a global leader in electronic trading for rates, credit, equities, and money markets.As financial markets become increasingly interconnected, our technology enables efficient, multi-ass...Show moreLast updated: 28 days ago
    • Promoted
    Employee Relations (Er) Shift Lead

    Employee Relations (Er) Shift Lead

    Tata ElectronicsPushkar, Republic Of India, IN
    Tata Electronics is a prominent global player in the electronics manufacturing industry, with fast-emerging capabilities in Electronics Manufacturing Services, Semiconductor Assembly and Test, Semi...Show moreLast updated: 6 days ago
    • Promoted
    Shopify Digital Operations

    Shopify Digital Operations

    TIGI HRAjmer, IN
    Shopify Digital Operations Specialist.Work Hours : Full-time, UK shift.Our client is a fast-growing wellness brand dedicated to creating innovative products that promote mindfulness and well-being.W...Show moreLast updated: 1 day ago
    • Promoted
    IT Operations Lead

    IT Operations Lead

    aecc - digital innovation hubpushkar, India
    The IT Head will lead the organisation’s IT operations, ensuring seamless technology support, reliable infrastructure, and efficient vendor management. This role is responsible for driving operation...Show moreLast updated: 18 days ago
    • Promoted
    Development And Operations

    Development And Operations

    TradewebPushkar, Republic Of India, IN
    Tradeweb is a global leader in electronic trading for rates, credit, equities, and money markets.As financial markets become increasingly interconnected, our technology enables efficient, multi-ass...Show moreLast updated: 22 days ago
    • Promoted
    Director Operations - AI-Powered Global Tech Startup

    Director Operations - AI-Powered Global Tech Startup

    SkillsCapitalAjmer, IN
    We are a high-growth startup revolutionizing how companies access top-tier tech talent.Our proprietary AI / ML / NLP-powered Talent Cloud and Blockchain-based vetting engine enable global clients to hi...Show moreLast updated: 1 day ago
    • Promoted
    Communications Lead

    Communications Lead

    SuperHumanRaceajmer, rajasthan, in
    SuperHumanRace is an AI-powered sustainability tech platform that helps large organizations automate ESG reporting, track carbon emissions across value chains, and generate actionable insights for ...Show moreLast updated: 7 days ago
    • Promoted
    Senior SAC Techno-Functional Lead

    Senior SAC Techno-Functional Lead

    RED Globalajmer, rajasthan, in
    SAP SAC Techno-Functional Lead • • • •.For our global client, RED is currently looking for.SAP SAC Techno-Functional Lead. SAP SAC Techno-Functional Lead.Duration : 6 months contract + possible extension...Show moreLast updated: 7 days ago
    • Promoted
    Power Apps Lead

    Power Apps Lead

    Exult Globalajmer, rajasthan, in
    Location : Kochi [Hybrid] / Remote.Bachelor's degree in Computer Science, Information Technology, or a related field.Power Apps development (both canvas and model-driven apps).Proficiency in Power Pa...Show moreLast updated: 30+ days ago
    • Promoted
    Staffing Lead

    Staffing Lead

    Alp Consulting Ltd.Ajmer, Republic Of India, IN
    Client Relationship Management.Develop and maintain strong relationships with external clients.Ensure client satisfaction throughout the recruitment process and act as the primary point of contact ...Show moreLast updated: 7 days ago