Medical RCM Appointment Specialist

Job Purpose

We are seeking a highly motivated and persuasive Telemarketer to join our business development team. The primary responsibility is to make outbound calls to medical practices, introduce our Revenue Cycle Management services, qualify leads, and successfully set appointments (demos / consultations) for our Marketing Executives. This role is crucial in driving our sales pipeline and expanding our client base within the healthcare sector.

Job Location : Chennai, India.

Principal Accountabilities

Outbound Calling & Appointment Setting :

• Conduct high-volume outbound calls (cold calling) to decision-makers (e.G., Practice Managers, Office Managers, Physicians) at medical practices.
• Successfully navigate gatekeepers to reach key contacts.
• Present a compelling, articulate, and persuasive pitch on the value and benefits of our RCM services.
• Overcome objections and rejections professionally to generate interest and secure appointments.
• Meet or exceed daily, weekly, and monthly targets for call volume, lead qualification, and appointments set.

Lead Qualification & Nurturing :

Data & CRM Management :

Product Knowledge & Communication :

Related experience / must- have skills / specific tools / platforms / qualifications

Education :

Capabilities