Manager - Design System Operations (Measurement, Reporting & Roadmap)Jio Platforms Limited (JPL) • Hosur, Krishnagiri (district), India

Manager - Design System Operations (Measurement, Reporting & Roadmap)

Jio Platforms Limited (JPL) • Hosur, Krishnagiri (district), India

2 hours ago

Job description

Role Overview :

We are seeking an experienced and strategic Senior Manager to lead Measurement, Reporting & Roadmap within our Design System Operations team. This lead role is responsible for driving adoption metrics, system health monitoring, and roadmap planning for the design system that serves our product, design, and engineering teams.

You will be accountable for aligning system evolution with business and platform goals, partnering closely with design, engineering, and product leaders to scale and mature our system’s capabilities across the organization.

Key Responsibilities :

Strategic Measurement & Insights

Define and oversee strategic KPIs for design system adoption, scalability, and performance
Lead the development of system dashboards and metrics reporting tools
Conduct high-level audits to monitor consistency, reusability, and compliance
Translate metrics into actionable insights for executive leadership

Leadership in Reporting & Communication

Deliver compelling quarterly reports and executive briefings on system impact and performance

Drive stakeholder engagement and create alignment on priorities across design, product, and engineering

Champion the value of design systems through storytelling and success metrics

Present system insights to leadership and cross-functional teams

Strategic Roadmapping & Prioritization

Lead and maintain a strategic roadmap for the design system aligned with product development cycles

Facilitate prioritization workshops based on business value, adoption, and team feedback

Own roadmap communications and alignment across senior stakeholders

Team & Stakeholder Leadership

Coordinate with DesignOps, Engineering, and Product Ops on system planning and resource allocation

Build governance frameworks and performance rituals for sustained impact

Qualifications :

8+ years experience in design operations, product strategy, or data engg roles

2–4 years in a management role leading design systems or cross-functional UX / Dev teams

Proven track record of building measurable strategies in complex orgs

Familiarity with system tooling : Figma, Storybook, Tokens Studio, Zeroheight, GitHub

Experience with analytics tools : Looker, Tableau, Amplitude, or similar

Strong executive communication and cross-org influence skills

Nice to Have

Experience managing a design system at scale in a product-led org

Understanding of accessibility, usability, and design-token frameworks

Familiarity with Agile and program management tools (Jira, Asana, Notion)

What You’ll Get

Strategic leadership role shaping the future of our design and platform experience

Direct influence over cross-org priorities, design consistency, and system scalability

A collaborative, mission-driven team environment with room to grow

Opportunity to drive measurable impact at scale in a product-first company

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Operation Manager • Hosur, Krishnagiri (district), India

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