We are seeking a highly skilled Business Analyst with 58 years of experience to join our team. The ideal candidate will have a strong background in digital commerce (B2B, B2C, B2B2C) and experience working with AI / ML solutions and back-office systems. You will play a key role in bridging the gap between business stakeholders and engineering teams by gathering, analyzing, and translating business requirements into clear technical specifications.
Key Responsibilities :
- Collaborate with stakeholders to gather, analyze, and document detailed user requirements, specifications, and use cases
- Translate business needs into technical requirements, ensuring alignment between product vision and engineering implementation
- Support product and project teams in planning, prioritizing, and delivering value-driven solutions
- Facilitate workshops, requirement sessions, and design thinking exercises with stakeholders
- Participate in Agile ceremonies including Sprint Planning, Reviews, and Retrospectives
- Create Epics, User Stories, and Acceptance Criteria in AHA and JIRA
- Work closely with cross-functional teams (Product, Design, Engineering, QA) to ensure smooth execution and delivery
- Contribute to the design and optimization of back-office systems and digital commerce platforms
- Perform gap analysis, impact assessments, and data-driven recommendations for process improvements
- Produce clear, concise, and well-organized documentation including BRDs, FRDs, user flows, and reporting specifications
Required Skills & Qualifications :
Business Analyst Experience, Commerce Experience, AI / ML Experience, Experience with Back-Office SystemsBachelor s degree or higher with a minimum of 5 years of experience as a business analystKnowledge of Digital Commerce concepts including B2B, B2C and B2B2CExperience developing detailed user requirements, specifications and use casesAbility to translate business users requirements into technical requirements to align the engineering team to developStrong working knowledge of relevant Microsoft applications, including Word, Excel, Teams, and PowerPointWorking knowledge of Mural, or other design thinking toolsWorking knowledge of AHA and JIRAExperience working in Agile development / Scrum concepts (Epics, Stories, Sprint Planning, Retrospectives)Highly proficient writing capabilities(ref : hirist.tech)