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Deputy Manager- Instructional Designer

Deputy Manager- Instructional Designer

PepsiCohyderabad, India
8 hours ago
Job description

Overview

  • Be part of a team providing Learning Design & Development services.
  • Collaborate closely with internal stakeholders to identify instructional goals / objectives for core programs and offerings
  • Work with subject matter experts and stakeholders to design course format and packaging to provide seamless learner experience
  • Participate in and contribute to setting the standards for learner experience that will enable learning objectives to be satisfied
  • Train team members on WalkMe platform
  • Work with subject matter experts and product owners to design solutions for WalkMe
  • Facilitate translation of learning materials into required languages using tools / vendors

Responsibilities

  • Design, build, and maintain WalkMe Smart Walk-Thrus, Launchers, SmartTips, ShoutOuts, and other DAP components
  • Troubleshoot and resolve issues related to WalkMe deployments
  • Support training efforts by aligning WalkMe content with instructional design best practices
  • Experience working with enterprise applications such as SAP S4HANA, SAP Successfactors, or ServiceNow
  • Strong interpersonal skills and ability to communicate with people at all levels and cultures
  • Ability to navigate a complex matrixed and virtual environment
  • Customer focused and results oriented with attention to detail and solution focused mentality
  • Strong sense of ownership, systematic troubleshooting and ability to follow through tasks to completion
  • The ability to multi-task and handle competing priorities with the flexibility to meet the demands of the team when needed

    • Qualifications

  • Experience in service delivery / HR Operations
  • Basic knowledge of HTML and jQuery
  • Certification in WalkMe or related DAP tools (a plus)
  • Familiarity with instructional design / learning & development methodologies
  • Basic project management skills
  • Experience of working across markets / cultures would be desirable
  • Strong communication skills and fluency in English
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