Client Servicing Manager - Events & Weddings

Company Description

Fyncrafte Events & Experiences LLP is dedicated to turning dreams into reality with personalized experiences and unforgettable moments. Our passion for event planning ensures the successful curation of events, weddings, birthdays, and brand activations. We pride ourselves on our attention to detail and commitment to client satisfaction, making every occasion memorable.

Role Description

This is a full-time on-site role located in Chennai for a Client Servicing Manager - Events & Weddings. The Client Servicing Manager will be responsible for managing client relationships, ensuring client satisfaction, and providing exceptional customer service. Daily tasks include communicating with clients, understanding their needs, coordinating event details, and ensuring that all aspects of events are executed flawlessly. The role requires proactive problem-solving and a client-first approach to service delivery.

Qualifications

• Strong skills in Client Services, Client Relations, and Customer Satisfaction
• Excellent Communication and Customer Service skills
• Exceptional organizational and problem-solving abilities
• Proven ability to manage multiple projects and clients simultaneously
• Excellent written and verbal communication skills
• Ability to work effectively in a team and independently
• Experience in event planning or a related field is a plus
• Bachelor's degree in Event Management, Hospitality, Communications, or related field preferred