Senior General Manager

We are looking for an experienced Virtual Service Sales Manager to lead and coach a team of Virtual Service Sales Representatives (VSSRs). This role focuses on driving order and revenue targets by selling a broad range of technical services—maintenance, spare parts, training, testing—related to electrical equipment installed at customer sites.

Key Responsibilities

✅ Lead, organize, and coach a team of VSSRs to achieve sales targets

✅ Drive prospecting strategies, monitor calls, and provide coaching for improvement

✅ Ensure accurate usage of bFO (Salesforce) and leverage Schneider Electric digital tools

✅ Define clear sales quotas and deliver accurate forecasting

✅ Achieve on-time contract renewals and capture assets coming out of warranty

✅ Remove roadblocks and provide resources to enable team success

✅ Collaborate with Outside Service Sales Managers and BU Account Managers for cross-selling opportunities

✅ Monitor KPIs, pipeline, and hit rates; identify improvement areas and implement solutions

✅ Deploy global Virtual Sales Playbook and new sales initiatives

✅ Create a motivating team culture based on empowerment, collaboration, and achievement

People Leadership

• Attract, recruit, and develop a high-performing virtual sales team
• Prepare future leadership pipeline and nurture diverse talent
• Drive skill development in technical knowledge, communication, and virtual selling
• Ensure career plans and continuous development for each team member
• Foster an open communication environment and promote Schneider Electric values

Key Success Factors

Strong team spirit and motivation to achieve ambitious sales goals

Effective collaboration with Outside Sales, Marketing, and Operations teams

Ability to transform business from reactive to proactive with a focus on recurring revenues

Qualifications

Minimum 15 years of work experience, including at least 5 years in technical sales

Strong understanding of the full sales cycle—from prospecting to closing

Proven experience in team leadership and virtual selling strategies