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Program Manager, E-Learning Delivery

Program Manager, E-Learning Delivery

vueverse.Gandhinagar, IN
1 day ago
Job description

Program Manager, E-Learning Delivery (Contract Role)

Location : Remote / Hybrid

Start Date : Immediate / ASAP

Role Overview

The Program Manager will lead the end-to-end delivery of a multi-module Life Sciences learning content development program. The role is responsible for planning, coordinating, tracking, and ensuring timely delivery of all milestones across instructional design, SME reviews, content development, video / animation production, QA, and LMS deployment.

Key Responsibilities

  • Own overall program execution, delivery roadmap, governance, and stakeholder alignment.
  • Develop and manage the project plan, module-wise development calendar, risk register, and tracking dashboard.
  • Coordinate cross-functional teams including Instructional Designers, Content Writers, SMEs, eLearning Developers, Animators, QA, and LMS teams.
  • Facilitate requirement workshops, sprint planning, stand-ups, weekly governance calls, and Steering Committee reviews.
  • Ensure adherence to ADDIE framework, instructional design quality, WCAG compliance, and SCORM / xAPI specifications.
  • Drive structured SME engagement — storyboards validation, content sign-offs, and turnaround SLAs.
  • Manage change requests, scope updates, documentation, and version control.
  • Monitor and enforce quality criteria across deliverables (accuracy, pedagogy, interactivity, user experience).
  • Manage dependencies, risks, and escalations proactively.
  • Deliver timely reports : project status, RAG dashboards, risk log, variance analysis, and financial tracking.
  • Ensure seamless deployment and post-go-live learner feedback integration.

Required Experience & Skills

  • 10+ years of experience in program / project management delivering large-scale digital learning, eLearning, or L&D transformation projects.
  • Proven experience managing content development teams and multiple stakeholders in a fast-paced delivery environment.
  • Familiarity with Life Sciences / Healthcare / Pharma domain (Clinical / Regulatory / Safety / Commercial preferred).
  • Hands-on experience working with :
  • Instructional design workflows
  • SCORM / xAPI-based eLearning delivery
  • LMS / LXP platforms and integration cycles
  • Strong command of project tools (Jira, MS Project, Asana, Monday.com, Excel trackers).
  • Excellent stakeholder management, communication, and documentation skills.
  • Ability to manage vendor teams and contract staff effectively.
  • PMP / Prince2 / Agile certification preferred but not mandatory.
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