Customer Success Specialist

Job Description

We are looking for a Customer Success Executive to join our team and act as the primary

point of contact for our clients. The ideal candidate will ensure a smooth onboarding

experience, maintain strong client relationships, and drive customer satisfaction and

retention.

Key Responsibilities

∙Serve as the primary point of contact for assigned clients and manage day-to-day

communications.

∙Ensure successful product adoption, and address their initial queries for customers

∙Understand customer needs and provide timely solutions or escalate to the technical

team when required.

∙Maintain and track client accounts, ensuring high satisfaction and retention.

∙Collect feedback from customers to improve products, services, and processes.

∙Work closely with the sales and product teams to support customer requirements and

identify upsell opportunities.

Required Skills & Qualifications

∙Bachelor’s degree in any discipline (BBA, BCom, BE, or related fields preferred).

∙0–1 years of experience in Customer Success, Client Servicing, or Support roles.

∙Excellent verbal and written communication skills in English.

∙Strong problem-solving skills and the ability to handle customer queries effectively.

∙Positive attitude, team player, and willingness to learn.

Benefits :

∙ Competitive salary.

∙ Opportunities for professional growth and development.

∙ A dynamic and collaborative work environment.

If you are someone with a passion for technology and customer engagement, we invite you to be part of our growing team!

Location : Chennai - Mogappair

Experience : 0-1 Year

To Apply : Send your resume to

careers@linztechnologies.com or Whatsapp 9150222779

Walkin Details

Linz Technologies CDC 3 Office

Mogappair - Chennai

Timings - 10am - 4pm (Monday - Friday)

www.Linztechnologies.Com

www.Linztechnologies.In