Manager Operational Excellence LDC

Summary

Job Description Summary

As the Operational Excellence Manager for Lean Digital Core (LDC), you will manage the design, implementation, and continuous improvement of Medical Affairs processes. Your mission is to drive process excellence, ensure compliance, and deliver measurable improvements in efficiency, quality, and user experience across the Medical Affairs organization globally. You will support Global Process Owner Medical Affairs in successful delivery of improvements in Medical Affairs processes.

About The Role

Manager Operational Excellence LDC

Location – Hyderabad Hybrid

About The Role :

As the Operational Excellence Manager for Lean Digital Core (LDC), you will manage the design, implementation, and continuous improvement of Medical Affairs processes. Your mission is to drive process excellence, ensure compliance, and deliver measurable improvements in efficiency, quality, and user experience across the Medical Affairs organization globally. You will support Global Process Owner Medical Affairs in successful delivery of improvements in Medical Affairs processes.

Key Responsibilities :

• Map, analyze and optimize existing Medical Affairs processes to eliminate inefficiencies and bottlenecks.
• Re-engineer legacy processes into streamlined, standardized, and simplified global workflows applying Business Process Excellence methodologies.
• Create and maintain process documentation in systems like ADONIS or other repositories.
• Identify and champion opportunities for automation and digital enablement in Medical Affairs processes.
• Collaborate with LDC cross-functional and country medical teams to translate Medical Affairs needs into User Requirements for system enhancements.
• Support LDC implementation in Medical Affairs through various release stages of country engagement, release scoping to deployment and post go-live support.
• Create relevant Medical Affairs governance documentation, including SOPs and Work Instructions.
• Ensure adherence to internal guidance, policies, SOPs, NFCM and external regulatory frameworks such as GxP.

Commitment To Diversity & Inclusion :

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Essential Requirements

Desirable Requirements

Why Novartis : Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here : https : / / www.novartis.com / about / strategy / people-and-culture

You'll receive : You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https : / / www.novartis.com / careers / benefits-rewards

Commitment To Diversity And Inclusion :

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Join our Novartis Network : If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here : https : / / talentnetwork.novartis.com / network.

Why Novartis : Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together https : / / www.novartis.com / about / strategy / people-and-culture

Join our Novartis Network : Not the right Novartis role for you Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up : https : / / talentnetwork.novartis.com / network

Benefits and Rewards : Read our handbook to learn about all the ways we'll help you thrive personally and professionally : https : / / www.novartis.com / careers / benefits-rewards

Skills Required

Process Mapping