Role & Responsibilities
- Ensuring proper planning for all market activities, coordinate with Branch Manager for activities which will be done in conjunction with other branch staff
- Maintain daily sales efficiency by ensuring leads are updated in daily sales report.
- Generating new business and ensure the productivity month on month basis
- Ensure all customers provide references, improve customer satisfaction in order to increase retention
- Attend personal discussion with customer to understand customer profile.
- Provide insights to credit team to reduce fraudulent cases
- Proper sales planning activities in areas to increase customer connect
- Planning customer visits to old customers / HNI customers who have closed accounts to bring them back to SBFC
- Follow up on interest collection to minimize penal charges for each customer and increase customer loyalty
- Attend all trainings on policy and process changes as and when required
Skills Required
operational compliance , audit management, Process Automation