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Business Process Automation Specialist (AI)

Business Process Automation Specialist (AI)

ConfidentialPune, Republic Of India, IN
4 days ago
Job description

Position : AI Analyst

Experience : 8 to 10 years

Location : WTC, Pune

Notice Period : 0 to 30 days

Key Responsibilities :

  • Analyze and document retail business processes (sales, merchandising, inventory, supply chain, and customer service) to identify AI and automation opportunities.
  • Collaborate with stakeholders to gather requirements, understand challenges, and define success metrics.
  • Translate business needs into detailed technical specifications and user stories for AI development teams.
  • Partner with data scientists and developers to design and validate AI models aligned with retail objectives.
  • Support implementation of AI solutions such as demand forecasting, product recommendations, and customer behavior analysis.
  • Leverage LLMs and Generative AI for use cases such as automated insights, report generation, customer interaction, and content personalization.
  • Monitor AI performance, analyze results, and suggest process or model improvements.
  • Maintain thorough documentation of AI initiatives, workflows, and results.
  • Stay updated on emerging AI, generative, and retail technology trends.

Required Skills & Qualifications :

  • 3–5 years of experience as an AI Analyst or Business Analyst in the retail sector.
  • Strong understanding of retail operations, sales analytics, customer journey mapping, and inventory management.
  • Proven ability to convert business requirements into clear, actionable technical documentation.
  • Solid knowledge of AI and ML concepts, including supervised / unsupervised learning, predictive modeling, and automation.
  • Experience working with LLMs (e.G., OpenAI GPT, Gemini, Claude) and Generative AI tools for business use cases.
  • Proficiency in Power BI, Tableau, or other data visualization tools.
  • Hands-on experience with Python, SQL, or R for data analysis and AI integration.
  • Familiarity with AI / automation platforms such as Azure AI, Google Cloud AI, or UiPath.
  • Excellent analytical, communication, and documentation skills with strong attention to detail.
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