Human Resources Business Partner(Retail)

Job Title : HR Business Partner (Retail)

Location : Mumbai

Job Type : Full-Time, Work From Office

Experience Level : Mid-Level (4+ years)

About Us

Traya is an Indian direct-to-consumer hair care brand platform provides a holistic treatment for consumers dealing with hairloss. The Company provides personalized consultations that help determine the root cause of hair fall among individuals, along with a range of hair care products that are curated from a combination of Ayurveda, Allopathy, and Nutrition. Traya's secret lies in the power of diagnosis. Our unique platform diagnoses the patient’s hair & health history, to identify the root cause behind hair fall and delivers customized hair kits to them right at their doorstep. We have a strong adherence system in place via medically-trained hair coaches and proprietary tech, where we guide the customer across their hair growth journey, and help them stay on track.

Our Vision :

Traya was created with a global vision to create awareness around hair loss, de-stigmatise it while empathizing with the customers that it has an emotional and psychological impact. Most importantly, to combine 3 different sciences (Ayurveda, Allopathy and Nutrition) to create the perfect holistic solution for hair loss patients.

The Founders :

Founded by Saloni Anand , a techie-turned-marketeer and Altaf Saiyed , a Stanford Business School alumnus.

About the Role :

We are looking for a dynamic and hands-on HR Business Partner who will independently manage the entire employee lifecycle for our field-based teams across different business units. This includes everything from hiring to onboarding, employee engagement, performance management, and exits.

This is a high-impact, individual contributor role to begin with, with a plan to expand the team under this position as the business scales.

Key Responsibilities

HR Partnering & Execution

Act as a HR partner to business leaders across Traya’s on-ground and operational teams

Own and execute core HR processes from hiring, onboarding, performance cycles, engagement, retention, and offboarding

Advise managers on team structure, capability gaps, and org effectiveness

Recruitment & Onboarding

Drive end-to-end hiring for customer-facing and field roles, managing sourcing pipelines, vendor partners, and hiring SLAs

Innovate sourcing strategies for scale hiring while maintaining quality

Ensure seamless onboarding and Day 1 experience

Employee Experience & ER

Be the first line of connect for field employees to resolve issues and build trust

Conduct regular field visits, one-on-ones, and skip-level connects

Lead initiatives to improve employee satisfaction and reduce attrition

HR Operations & Data-Backed Insights

Maintain HR dashboards for headcount, hiring, attrition, and compliance

Use data to proactively identify red flags and recommend interventions

Ensure timely documentation, policy compliance, and grievance redressal

On-Ground Presence

Travel to field locations regularly to conduct audits, employee check-ins, and ensure policy and culture alignment

Drive consistency and transparency in how HR practices are experienced across geographies

What We’re Looking For

4+ years of post-MBA experience in a generalist or HRBP role, ideally in retail, healthcare, QSR, or distributed workforce setups.

Strong ownership mindset with proven ability to operate independently

Confident communicator with high empathy and stakeholder handling skills

Execution-focused with a bias for action and comfort with frequent travel

Strong grasp of core HR systems, people analytics, and compliance frameworks.