National Service Head

Our Client :

A leading Auto Client

Position : National Service Head

Experience : 20 -25 Years

Qualification : B.E / B.Tech

Location : Chennai

Roles & Responsibility :

1.Strategic Planning :

Develop and execute service and spares strategies in line with company goals, and manage department budgets.

2.Team Leadership :

Lead, mentor, and manage the service team, setting performance goals and facilitating training.

3.Service Operations Management :

Oversee all service operations, ensuring adherence to safety and quality standards.

4.Spares Inventory Control :

Manage spare parts inventory to ensure availability, control costs, and optimize supplier relationships.

5.Customer Relations :

Maintain strong customer relationships, resolve issues, and enhance customer satisfaction.

6.Data Management & Reporting :

Track service and spares performance, analyze trends, and generate reports for continuous improvement.

7.Compliance : Ensure compliance with safety, quality, and regulatory standards in all activities.

Prefer candidates with exposure working in Commercial Vehicle segment