Associate - Operations Support

Primarily Roles & Responsibilities

• Build complex reports related operations performance. (Back-log report, ETA, POS report, YTD / MTD / OTD, Exchange rate, Inventory, Demand Planning, Production Dashboard
• Utilize Power BI, VBA within Microsoft Excel and SQL design to interact robustly with users, in order to provide solutions using macros.
• Develop metrics and dashboard reporting for insight to product and inventory performance
• Responsible for adding list price for items / warranty services, such as price / cost changes, etc.
• Coordinate the collection of vendors related legal agreements; and retain copies, ., Environmental hazardous substantial certificates (ROHS), ISO certification etc.
• Create queries, design reports, and present findings then making recommendation to direct and upper management
• Analyze current business and reporting processes and look for means to improve efficiency and reduce bottlenecks
• Work closely with management to prioritize business and information reporting needs
• Provide assistance to the purchasing and product management teams to ensure that complete and accurate product information is obtained.
• Should have basic understanding on O2C SAP HANA process to perform reporting related activities.
• Always have a go getter attitude with adhoc works to be performed as assigned by manager.

Skills, Knowledge, Abilities

Education / Experience Requirements

Supervisory Responsibility

Black Box is a leading technology solutions provider. Our mission is to accelerate our customers’ business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.

Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.