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Inside Sales Analyst

Inside Sales Analyst

ConfidentialBengaluru / Bangalore
23 days ago
Job description

Lead generation and onboarding new logos

  • Collaborate with Vertical Leaders, Practitioner Sales, Client Delivery Leads to identify services / offerings / value proposition to take to the customer based on client requirement
  • Forge relationships with buying offices of potential client, gather relevant vertical and market knowledge
  • Learn, know and bring the best of Black Box to customer (offerings, use cases, etc.)
  • Define overall pursuit strategy incorporating feedback from past customer experience; develop client proposal and pricing along with bid manager and Solution Architects
  • Generate leads through secondary research and pursue leads identified by marketing teams and leaders

Drive leads to closure

  • Own actual negotiation; also coordinate inputs / participation from different stakeholders
  • Develop negotiation strategy & negotiate contract / agreement; oversee bid manager in drafting SoW for contract; participate in win / loss review
  • Collate & communicate learnings from pitches, proposals, customer feedback to Sales team

    • Oversee account handover to Vertical AM

  • Identify customer needs and facilitate account setup to commence delivery operations along with the Client Delivery Lead / Delivery Manager
  • Create robust transition plan for account handover to Vertical AM

    • Coordinate and act as conduit for overall delivery and operational excellence for the account including financial planning & tracking

  • Coordinate with Delivery team to ensure high quality delivery conduct joint discussions for implementation, delivery and contractual obligations
  • Own cost metrics for an account - with inputs from Client Delivery Managers of individual projects
  • Identify margin improvement initiatives and coordinate with Delivery Managers / PMs to execute and implement these initiatives

    • Skills Required

    Delivery Management, Ms Office, Financial Planning, Negotiation, Client Interaction

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    Inside Sales • Bengaluru / Bangalore