Technical Support LeadVAYUZ Technologies • Aligarh, IN
No longer accepting applications
Technical Support Lead
VAYUZ Technologies • Aligarh, IN
11 days ago
Job description5+ years in technical support, with 2+ years in a lead role. Strong expertise in troubleshooting across Windows, macOS, Linux . Hands-on with PHP, MySQL, CodeIgniter (CI1 & CI4), JavaScript, AJAX, CSS . Experience with Zendesk / Jira, TeamViewer / AnyDesk, Bitbucket . Strong debugging, testing, and QA collaboration skills. Excellent problem-solving and communication abilities.
We are looking for a proactive Tech Support Lead to manage our support team, handle escalations, and improve overall customer experience. You will play a key role in troubleshooting complex issues, collaborating with developers, and driving support excellence.
Responsibilities
- Lead and mentor the support team, ensuring timely and high-quality resolutions.
- Act as the escalation point for complex technical issues.
- Collaborate with developers, QA, and product teams to resolve bugs and improve stability.
- Drive root-cause analysis and implement best practices.
- Monitor support trends and optimize processes.
Requirements
Create a job alert for this search
Technical Lead • Aligarh, IN
Related jobs
Technical Lead
People Prime Worldwide • Aligarh, IN
Our client is a French multinational information technology (IT) services and consulting company, headquartered in Paris, France.
Founded in 1967, It has been a leader in business transformation for...Show more
Last updated: 30+ days ago • Promoted
Oracle Technical Support – SCM
Best Infosystems Ltd. • Aligarh, IN
Oracle Technical Support – SCM_Contract (6 Months)_Pan India(Remote).Oracle Technical Support – SCM.Strong experience in Oracle EBS R12 technical support across multiple Supply Chain and Manufactur...Show more
Last updated: 30+ days ago • Promoted
Technical Support Engineer
Alvaria CX • Aligarh, IN
From the merger of two leaders in the.ASPECT Software and Noble Systems, comes.A new global force delivering leading edge.
We blend the agility of a start-up mentality with the stability of an estab...Show more
Last updated: 30+ days ago • Promoted
Senior Customer Support Engineer
StitchFin • Aligarh, IN
StitchFin is an innovative startup revolutionizing the healthcare space by building cutting-edge AI solutions.We’re building next-generation healthcare automation powered by AI.Our platform helps h...Show more
Last updated: 21 days ago • Promoted
Technical Support Engineer
IQnext • aligarh, uttar pradesh, in
We're revolutionizing the way buildings are managed, shifting them away from traditional facilities management to a smarter, data-driven approach.
IQnext is an integrated, centralized platform that ...Show more
Last updated: 10 hours ago • Promoted • New!
Salesforce Senior Tech Lead (Noida)
Connect Tech+Talent • Aligarh, IN
Remote / Noida (as applicable).Shift Timing : 10 : 00 PM to 7 : 00 AM IST (US Time Zone Coverage).We are looking for a highly skilled Salesforce Senior Technical Lead to lead a team of 3–5 Salesforce de...Show more
Last updated: 1 day ago • Promoted
Team Lead
ALTISOURCE BUSINESS SOLUTIONS PRIVATE LIMITED • Aligarh, IN
Willing to work in night shift.Lead the property inspection operations in a multi-client environment ensuring adherence to service level agreements and quality standards.
Track team perfoJob Descrip...Show more
Last updated: 12 days ago • Promoted
Technical Lead
INFIGER - GRATASTE • aligarh, uttar pradesh, in
We are building a technology-driven consumer platform focused on improving everyday lifestyle experiences through structured systems, smart operations, and seamless digital interaction.Our mission ...Show more
Last updated: 10 hours ago • Promoted • New!
Databricks Platform Production Support
Litmus7 • Aligarh, IN
We are looking for Enterprise data platform admin to implement and maintain the Databricks platform on AWS / Azure / GCP.
Person should have passion to work in agile environment and experience in suppor...Show more
Last updated: 6 days ago • Promoted
Technical Lead - Gen AI
Aceolution • Aligarh, IN
Freelance Remote Opportunity : Tech Lead – GenAI Code Initiatives.Tech Lead / Senior Software Engineer.AI-driven code generation systems.
Write, evaluate, and refine complex code solutions.This is a ...Show more
Last updated: 30+ days ago • Promoted
Service Delivery Team Lead
RapidBrains • Aligarh, IN
Fulltime- Permanent with our German Client (10 K size company).Years (with significant tenure in technical leadership).You are not just managing timelines.
You are currently capable of reading code,...Show more
Last updated: 15 hours ago • Promoted • New!
Senior Technical Support Engineer
Atlassian • Aligarh, IN
Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show more
Last updated: 6 days ago • Promoted
Technology Lead
WPP • Aligarh, IN
WPP OPEN is WPP's proprietary, AI-powered operating system designed to connect our people, data, and technology to deliver integrated, creative, and effective solutions for our clients.It is a stra...Show more
Last updated: 30+ days ago • Promoted
Technical Support Engineer for a Web / Mobile application for US Company
Textellent, Inc. • Aligarh, IN
You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues.Prov...Show more
Last updated: 30+ days ago • Promoted
Lead Technical Architect
Hayagreeva Consulting Private Limited • aligarh, uttar pradesh, in
AEM backend (MUST) – strong AEM Backend JAVA skills - this is not EDS specific , but for any form to work on in HDFC Project - Java Programming with Servlet development - OSGi / FELIX - Web services ...Show more
Last updated: 6 days ago • Promoted
Lead Development Specialist
Scrut Automation • Aligarh, IN
Job Title : Lead Development Specialist.Governance, Risk, and Compliance (GRC).Our mission is to help modern enterprises move beyond simple checklists to build a security-first culture.We provide a ...Show more
Last updated: 4 days ago • Promoted
QA Team Leader
Huxley • Aligarh, IN
QA Team Leader – E-Commerce Platform.Join a dynamic development team responsible for building and maintaining large-scale online commerce services.
This role focuses on a popular cashback and reward...Show more
Last updated: 15 hours ago • Promoted • New!
Technical Support Engineer
Atlassian • Aligarh, IN
Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show more
Last updated: 19 days ago • Promoted